No incident number from police. Cause for concern?

[betty swollocks]

Briefly: a friend of mine was skittled off her bike when exiting from a mini roundabout, by a driver who, unbelievably, decided to overtake on the inside.
She's ok, but a bit dented and bruised, her £3,000 bike sounds as though it's a write off with rear wheel and rear triangle crushed.
Lots of willing witnesses' details and offending driver's details taken, which have all been given to the police, but the police have not/will not give an incident number, saying that they have all the info they need,
My friend says that the driver offered to pay for the bike damage (I suspect he'll baulk at this when he finds out how much the bike is worth) and said that he'd shortly be going to the U.S. for three weeks.
Should my friend be concerned that the police did not supply incident number and should she go back to them and insist that she's given one?
She has the bike insured.
Thanks for any advice.

 

[RhythMick]

I think my view would be to take advice from the insurance company. if they insist on an incident number then that answers the question.

feels wrong to me that they won't give a reference though. has your friend stated its needed for insurance purposes?



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[subaqua]

they should issue a CAD reference number as it will be logged. i would be concerned that no number means not logged.

when the nobber driver nearly killed my little one the officer gave me a CAD number within an hour of leaving the scene.

 

[sabian92]

Indeed, I made a complaint about a driver and I didn't even get the rego right and I still got one in case I saw the car again and saw the right rego.

They're fobbing her off - she must have one or they haven't bothered to log it.

 

[CopperCyclist]

They definitely should have made a log, and so she should have a log reference number to quote. As the driver stopped and gave details, it's down to the individual force policy as to whether they create an RTC reference number (Road Traffic Collision). In ours in this situation we would, as she is 'bruised' hence there's an injury.

She needs to call the drivers insurance company straight away - forget about letting the driver pay for a bike that valuable. As it was an injury RTC he should have provided the details of the insurance at the side of the road. If he didn't get back onto the police because the Road Traffic Act hasn't been complied with.

 

[betty swollocks]

I think my view would be to take advice from the insurance company. if they insist on an incident number then that answers the question.

feels wrong to me that they won't give a reference though. has your friend stated its needed for insurance purposes?



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Dunno. Early days yet. Incident happened last Friday afternoon.
Thank you

 

[betty swollocks]

They definitely should have made a log, and so she should have a log reference number to quote. As the driver stopped and gave details, it's down to the individual force policy as to whether they create an RTC reference number (Road Traffic Collision). In ours in this situation we would, as she is 'bruised' hence there's an injury.

She needs to call the drivers insurance company straight away - forget about letting the driver pay for a bike that valuable. As it was an injury RTC he should have provided the details of the insurance at the side of the road. If he didn't get back onto the police because the Road Traffic Act hasn't been complied with.

Thank you. I have copied and texted your reply to her.

 

[betty swollocks]

Thanks all for taking your time to reply.