longers said:
Do they send the calibration print in advance of your order?
Up to you longers - they used to, if you asked them to, as I recall. Have a look in the "help" bit of the site.
If you intend to use them, I can send you a referral if you like (means we both get 30 free 6x4 prints), just pm me the email you want it to go to.
Even without that, I'd still recommend them, way better than the other services I've used, and much more responsive when there are problems (not experienced any myself, but one of my friends did (gloss prints instead of matt, as I recall), and they had replacement prints sent to him immediately).
Edit: Here's the blurb on the calibration print;
Our calibration print shows some colour samples and typical photo content. You should normally receive a calibration print with your first photographic order from us. You can use the print to compare against your screen showing the same image. If you screen brightness and contrast are up too high then the screen image will appear too bright compared to the print. It gives you an opportunity to get your screen and our prints closer together.
If you didn't receive a calibration print or would like once in advance of your first order, please contact us specifying your postal address. We will then post one out free of charge.