Personal info to companies-what amount is enough/too much?

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About 2 or 3 years ago I noticed that organisations were insisting on your D.O.B when discussing things like your gas bill for example.

In fact, that was a case in point that led to an argument with a bloke on the phone when I refused. He said, "We are a financial institution". "No you're not", I told him, "banks are a financial institution, you're an energy supplier". There ended the call because he wanted to argue, and would not proceed LOL.

(For years British gas had a false D.O.B on my account, but it's the principle of companies insisting. Plus, how do you prove a false D.O.B ).

Utilities usually back down if you refuse to give it.

I've just tried to register my Mavic wheels online for their extra care.

Serial No of wheels-ok
Date of purchase-ok
Photo of original receipt-ok
Date of birth-What? I don't think so. The result is no registration of the wheels. I can live with that.

So what you generally find is the system does not let you proceed, or the person on the phone won't proceed.

I am not talking about financial institutions or insurance companies. Some people give any info to anyone, and then they wonder why & how they have become the victim of fraud.

So do you give your D.O.B to anyone that asks, or do you feel that too much info is being insisted on by non financial organisations?
 

Globalti

Legendary Member
If you're worried about giving your DOB why not just give one a few days away? They probably want to know the age of their customers but they don't need to know your exact DOB.
 

Profpointy

Legendary Member
Totally agree with both above posts. I refuse to give date of birth, or make one up. If they then ask when contacting me again I just tell 'em I made one up and have no idea what I told 'em - and tough shoot if they can't deal with it.

I did cave in with BSAC (British sub aqua club) but probably wouldn't if I rejoined. Arguably they are breaking the law by asking for it, even pre GDPR.

"Are you over 18 ?" fair enough.

The other thing that annoys me is being (legitimately) phoned up then being asked to prove who I am. "excuse me, you phoned me up ! Prove who you are first." Sometimes banks do this ffs !
 

Dave7

Legendary Member
Location
Cheshire
Totally agree with both above posts. I refuse to give date of birth, or make one up. If they then ask when contacting me again I just tell 'em I made one up and have no idea what I told 'em - and tough shoot if they can't deal with it.

I did cave in with BSAC (British sub aqua club) but probably wouldn't if I rejoined. Arguably they are breaking the law by asking for it, even pre GDPR.

"Are you over 18 ?" fair enough.

The other thing that annoys me is being (legitimately) phoned up then being asked to prove who I am. "excuse me, you phoned me up ! Prove who you are first." Sometimes banks do this ffs !
Fully agree with most of your points. I think BSAC 'need' your age for safety reasons eg you tell them you are 25 then a 90 year old turns up for a dive.
 
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