Hello everyone,
A few people have told me they're visiting CC less often since the upgrade and I wanted to try and find out why so I can resolve it.
I've had some good feedback that points towards the site design / layout (finding it difficult to use; the layout is big and clunky compared with the previous simple look) - and also the speed of the site (not loading as quickly, so harder to dip in and out at will).
Functionality is also an issue for some people; they cannot use the site in the way they did before (or at least cannot easily work out how to do stuff!!!).
Most of this can hopefully be fixed; a "classic" simple skin that looks like the old site, server/code tweaks to speed it up, and a series of "How to's" to show you where things are, but I'd like some specific feedback so I know exactly what people are having the most trouble with.
Please take a minute to add your vote, and if you are finding the new CC less accessible please post some constructive feedback detailing what problems you are having so that I know where to concentrate my efforts.
Many thanks,
Shaun
A few people have told me they're visiting CC less often since the upgrade and I wanted to try and find out why so I can resolve it.
I've had some good feedback that points towards the site design / layout (finding it difficult to use; the layout is big and clunky compared with the previous simple look) - and also the speed of the site (not loading as quickly, so harder to dip in and out at will).
Functionality is also an issue for some people; they cannot use the site in the way they did before (or at least cannot easily work out how to do stuff!!!).
Most of this can hopefully be fixed; a "classic" simple skin that looks like the old site, server/code tweaks to speed it up, and a series of "How to's" to show you where things are, but I'd like some specific feedback so I know exactly what people are having the most trouble with.
Please take a minute to add your vote, and if you are finding the new CC less accessible please post some constructive feedback detailing what problems you are having so that I know where to concentrate my efforts.
Many thanks,
Shaun
