Problem with Nero 9

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ttcycle

Cycling Excusiast
Nero is failing to launch any of the CD/DVD burner programmes and is displaying this error message:



C:\Program Files (x86)\Nero\Nero9\Nero StartSmart\NeroStartSmart.exe

The application has failed to start because its side-by-side
configuration is incorrect. Please see the application event log or
use the command -line SXStrace.exe tool for more detail.

Any ideas as to how to fix it?
 
I'd save time by not bothering with a diagnosis and just uninstall & reinstall.

Or try Nero.exe instead and learn to use the full burner.
 
OP
OP
ttcycle

ttcycle

Cycling Excusiast
Thanks for the reply - I tried a load of system clean outs etc but to no joy- unfortunately the copy of Nero is at my brothers so I shall try and find an alternative burner for now as I need it for my work.
 
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