External battery?
The very first thing I'd do is fully charge the battery and then confirm that it is fully charged (hold any shifting switch for 0.5s and the LED on the junction your turn blue).
Remove the battery from the bike. Reinsert the battery the next day and check the battery charge level again.
Not 100% (green LED)? Then it's probably the battery itself that needs to be replaced.
I have a similar problem with an 11 speed di2 set-up with external batteries. Charge lasts for 2-4 hours. No solution found yet. I just carry the spare battery.
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