Repairing an eBike kit

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Anthony-C

Active Member
It won't be as nice but I'd consider looking for a used Woosh Faro or similar and selling off the Cytronex kit for repair. Oh and find a new bike shop!
 
Some bike shop....charging for the conversation! I wonder if it's the Cytronex shop in Bridge Street,Winchester as no-one else - anywhere - seems to supply these kits. Time to move on from that particular bike shop.

After 3 years the battery may have died, and batteries normally last much longer. Batteries can die sudddenly. But so suddenly, after a mere couple of weeks of non-use, in summer rather than winter? The BMS may have tripped out for some reason, or a fuse, but batteries can sometimes be coaxed back into charging. Have the contacts, wiring and controller been checked? The simple way is to try a known-to-be-working battery on the bike but I suppose the bike shop would charge you just to put a good battery on for 2 minutes to see if things worked....

If all fails then at the very least you can be happy you have a bike you like and know, and a couple of kilos lighter without the battery!
 
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DRM

Legendary Member
Location
West Yorks
Having had a quick look look at their website, and the O.P's original post, it appears they model their customer service technique on that of Mr Fiddler in Carry on Camping, i.e every little thing has a price, even apparently a conversation, I'd avoid them like the plague, even car garages don't charge £168 per hour for a chat!
 
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