cyclenic
New Member
- Location
- Lovely Devon
Has anyone used ribblecycles.co.uk i'm wanting some clothes. r they any good?
ribblecycles
- Thread starter cyclenic
- Start date
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e-rider
crappy member
- Location
- South West
These people used to be the WORST in the cycling world. I would NEVER go anywhere near them again even if they were giving stuff away! However, people tell me that they have improved recently - too late for me though; damage done!
OP
OP
cyclenic
New Member
- Location
- Lovely Devon
Lardyboy
New Member
- Location
- Still Somewhere In Wales.
Joe said:
+1
Noodley
Guest
Ribble are probably the biggest ever turn-around in service I have ever known.. They were shocking. They are now great. Honestly, I have never known a business to change so much. I stopped dealing with them for ages, then heard they were improving so tried them out. The service had improved so I kept using them. The service kept getting better and better, and now I usually use them for anything I need. And prices are good as well.
Will1985
Über Member
- Location
- South Norfolk
Ribble have improved their service no end. I've never had a problem in the 3 years of using them, but the speed of the service has improved as has communications.
On the other hand, I think wiggle are starting to go in the opposite direction - stock levels are not automatic and I've waited a couple of days before receiving a phone call telling me that the product is unavailable. Their range has also been cut recently, particularly in branded clothing and shoes.
It seems Chain Reaction is becoming the favourite around here - quick service and competitive prices.
On the other hand, I think wiggle are starting to go in the opposite direction - stock levels are not automatic and I've waited a couple of days before receiving a phone call telling me that the product is unavailable. Their range has also been cut recently, particularly in branded clothing and shoes.
It seems Chain Reaction is becoming the favourite around here - quick service and competitive prices.
yello said:
That's not what I found. Certainly as a novice rider, I was made to feel distinctly uncomfortable in there. I was interested in buying a bike and some gear but the staff behind the counter totally ignored me. They were only interested in talking gear-ratios, power outputs and dizzying speeds with each other and seemed to create a do-not-enter zone around them for any mortal rider. I went in with the intention of buying at least some gear and possibly a whole bike but walked out without spending a penny.
Smokin Joe
Legendary Member
- Location
- Bare headed cyclist, Smoker
I have been using Ribble since they just did mail order and I can honestly say I never had a problem. They were never the quickest in the world, but cartainly not the slowest either.
Tim Bennet.
Entirely Average Member
- Location
- S of Kendal
The good thing about the walk in service is that nobody will bother you with any offers of help, etc.
Great if you want to go upstairs and try on lots of different types of shorts or other clothing without being hassled, but I can see how it would be less useful if you actually wanted advice or to buy something!
Great if you want to go upstairs and try on lots of different types of shorts or other clothing without being hassled, but I can see how it would be less useful if you actually wanted advice or to buy something!
Graham1
Active Member
- Location
- The wonderful flat county of Norfolk
+1 have just purchased a set of tyres and a couple of other things and the service was spot on and very keen prices.
this thread just confirms the penalty of any company allowing service to get so a bad that they get a bad reputation for it. You never get rid of that reputation entirely. Many people get something stuck a certain way in their mind and nothing will ever change it.
Ribble have obviously worked very hard to reverse their previously poor service and have completly turned things around however the damage was done and their name will aways be synominous with poor service.
Ribble have obviously worked very hard to reverse their previously poor service and have completly turned things around however the damage was done and their name will aways be synominous with poor service.