rip off Britain!!

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gavroche

Getting old but not past it
Location
North Wales
My wife had a little "get together" with a L reg Fiat punto. Her fault but both cars were doing no more than 5mph. The Punto hit my wife's car on the off side front door, buckling it. On the other hand, the damage on the Punto is hardly noticeable, just a small dent on top of wing and two brackets broken on headlamp.
Rather than go through insurance , we asked the lady to get a quote from her local garage.
I couldn't believe it when she e-mailed me the quote this afternoon.... £490!!!!
That's £299 for the headlight and £250 labour!!!!
Anyway, I know a local guy who works on his own in a tiny workshop (low overheads) and I am sure he can do it for half that.
Not surprised insurance premiums are so high! Why are some people so greedy?
 

fossyant

Ride It Like You Stole It!
Location
South Manchester
Garage prices top whack.

On line breakers will have a headlamp for less than £100.

A scrappy fiesta hit my wife's yaris on the back bumper some years back - my wife's fault though, very little damage, the fiesta was already a wreck - outcome - written off. New bumper panel for wifes car
 

gbb

Squire
Location
Peterborough
My wife had a little "get together" with a L reg Fiat punto. Her fault but both cars were doing no more than 5mph. The Punto hit my wife's car on the off side front door, buckling it. On the other hand, the damage on the Punto is hardly noticeable, just a small dent on top of wing and two brackets broken on headlamp.
Rather than go through insurance , we asked the lady to get a quote from her local garage.
I couldn't believe it when she e-mailed me the quote this afternoon.... £490!!!!
That's £299 for the headlight and £250 labour!!!!
Anyway, I know a local guy who works on his own in a tiny workshop (low overheads) and I am sure he can do it for half that.
Not surprised insurance premiums are so high! Why are some people so greedy?

Its the insurance companies fault prices are so high, ultimately they pay, so garages can charge ridiculous prices.
Put another way...why would a garage (tha faceless high street variety) do work on the cheap when they can earn top dollar through the insurance companies, its just not in their interest to.
 

screenman

Squire
Do any of you actually know how much per hour bodyshops get paid by the insurance companies.

Dent on to of wing you say, now this may be PDR work, which is what I do and teach. However if it needs painting, well.

Paint £95 per litre
Laquer £40 per litre
Consumables.
Rent
Rates
Insurance
Gas
Electric
Oven this can cost up to £60 per hour to run.
Staff wages
Depreciation
V.A.T

This list goes on and on, a reputable large bodyshop will work to different standards and regulations than the smaller one.

Read this if you have the time.

  • Policyholders who enjoy free courtesy cars believe they are funded by their insurer. They are not. Bodyshops are required to pay for them and lend them out free of charge to customers.
  • Policyholders think their insurers pay for vehicles to be cleaned following repair. In fact the bodyshops must do this for free – and have to employ staff to do it.
  • Bodyshops often have to collect and deliver customers’ vehicles, even outside of working hours, as well as provide roadside recovery. Bodyshops must supply or sub-contract these services to insurance customers free of charge.
  • Many insurance companies require their approved repairers to give them a percentage discount off the invoice ‘bottom line’. Even a 7.5 per cent discount can reduce the repairer’s gross profit margin by up to a third.
  • Insurance companies dictate how much bodyshops get paid. Electronic estimating rigidly controls the hours per job. Bodyshops first have to buy this estimating equipment and then, in many cases, have to pay a fee each time it is used. A small bodyshop doing just 15 estimates per week could face an annual bill in excess of £7,000.
  • Average hourly discounted labour rates have hardly altered for 8 years, staying at around £20 an hour in many cases. Rates such as these inhibit meaningful wage structures and make it difficult or impossible to attract new recruits into the industry. A youngster can earn more as a supermarket shelf stacker.
  • Although customers have the legal right to select the bodyshop of their choice, those attempting to go outside of the insurance company’s approved network may find their efforts thwarted. One customer was told that his £75 excess payment would double if he took his repair away from an approved repairer.
You'd think that the cost of repairing your car would constitute the major element of an accident claim, but with increasing numbers of people claiming compensation for personal injuries, the car repairs are becoming almost incidental. Peter Woodhouse, co-founder of the Bodyshop Owners Fellowship added, "As the cost of repairing vehicles represents a small percentage of most accident claims, it is totally disproportional for insurance companies to spend so much time and effort trying to drive down repair costs."

Sorry guys rant over, but without understanding how much business costs are it seems everything is expensive.

I have friends who own small family owned main dealerships and they are paying £75,000 a year rates and much the same for insurance, the mind boggles at the stress when things are quiet.
 

DiddlyDodds

Random Resident
Location
Littleborough
Garage prices top whack.

On line breakers will have a headlamp for less than £100.

I needed a new headlight for my Volvo V50 , due to it being Xenon with built in self leveling motor a new one from the dealers was £550 + VAT , i tried everywhere to get a used on with no luck.
Ended up taking the motor out and wedging the assembly inside to be fixed height, £0.00 just two hours messing with it.
 

TheDoctor

Noble and true, with a heart of steel
Moderator
Location
The TerrorVortex
We had a bump a few years back - someone reversed into our (borrowed) car and smashed the headlight. A local Mazda dealer wanted £200 for a new headlight, and £50 labour to fit it. A new headlight cost us under £100, and it took me 20 minutes to fit the thing.
It does seem to make a difference whether it's an 'insurance job' or not. I had quotes for some bodywork recently - £2500 if it was insurance, £600 otherwise.
 

Night Train

Maker of Things
Do any of you actually know how much per hour bodyshops get paid by the insurance companies.
....
Looks like things haven't changed much in 30 years.

I did my apprenticship at a repair garage. The owner refused to work as an insurance repairer and even dropped out of recovery work as the headaches wasn't worth the extra jobs and income.

Changing a headlamp unit in the past was easy, some modern cars are a nightmare to get into and so take time to do. Dents are also time consuming to get right if the job is to be done properly.

I used to have the same problem with people not understanding why, as a carpenter, I wouldn't hang a door for £20.

The other issue is that if you are going to your local friendly garage to have your own car fixed at your own cost then you and the garage can negotiate a reasonable cost and you can choose to accept a method and standard of repair to suit your pocket.

If a third party was going to pay, either insurance or the other driver, then you could justifiably ask for a new wing, a new head lamp unit, all new fixings, a top quality respray and a car for the duration of the work.
 

Arch

Married to Night Train
Location
Salford, UK
Paint £95 per litre

Jeez, does it have gold powder in it or something?
 

TheDoctor

Noble and true, with a heart of steel
Moderator
Location
The TerrorVortex
If a third party was going to pay, either insurance or the other driver, then you could justifiably ask for a new wing, a new head lamp unit, all new fixings, a top quality respray and a car for the duration of the work.

Well, NT, you have a point. The 'insurance' bodywork quote included two new door skins and a new wing. The other quote involved pulling the dents out and respraying as needed. Both quotes were from the same place, and I really can't see any remaining ripples or marks , despite knowing exactly where the dents were.
I could have had a courtesy car, but the garage is at the end of my road, so it didn't seem worth it. My commute is, ooh, a mile and a half...
 

vernon

Harder than Ronnie Pickering
Location
Meanwood, Leeds
Really? Cellulose car body paint, £39 a litre.
http://www.paints4u.com/productsByCat.aspx?MainCategoryID=6&SubCategoryID=33
That's with a quick Google.

Respraying a car is not as simple as getting a tin of 'matching colour' and spraying that on the car. Paints age and fade with time and more precise colour matching might be called for if a resprayed panel is going to match. There's more to paint than meets the eye. Cellulose is so last century. There's other formulations used and they are not as cheap as cellulose. Repair jobs can be done on the cheap but the quality of materials is inferior.

My kid brother was in the car repair business and pulled out of doing insurance work as the time/cost allowances allocated by the insurance companies made it difficult to make a profit unless he cut corners and compromised the quality of his work. He wasn't prepared to do that so insurance work was kicked into touch.
 

slowmotion

Quite dreadful
Location
lost somewhere
Garages are relatively good value in the scheme of things compared to the financial services sector. Some people were trying to suggest that they manage my tiny pension pot. Handing over 40% of all my contributions in fees until the distant day on which I retire didn't seem very attractive. I must be very stupid compared to those clever clogs.
 

I'm With Stupid

Active Member
Location
HCMC Vietnam
I haven't had much work done to my car in the past, but when I've bought new tyres a few times, and there was a massive gap between the most expensive and the cheapest. And the big chain garages were by no means the cheapest.
 
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