Thanks for your support.
The bloody thing still works but I don't usually spend so much on gadgets and I really threw the boat out to get it. I've really taken good care of it and for all I know the cracks may have appeared during the 12 month warranty and my wife only noticed it quite recently.
Obviously I've gone down the route (or tried at least) of getting satisfaction through Apple and clearly I've got nowhere. I may try your suggestion though.
All this fluffy nonsense about Jobs and Apple I find ridiculous and my experience of Apple is really poor.
My brother is applying for a job at Apple (some Business Manager role) and the selection process has loads of stages. He's been interviewed about 6 times so far and gets virtually no feedback other than contacting him to arrange the next "step". He said everyone who he speaks to at Apple is very secretive and guarded and the only thing they spout on about is how fantastic their customer service is. I asked him if he'd told them about my problem and he replied "No, I want the job"
It just goes to show that if you tell people the same thing, enough times, they'll believe it. I think Steve Jobs was very good at that.
I'll ring some muppet at Salford trading standards then and see if they can defeat the corporate might of Apple inc.
. that aside it is a sad way to go I lost my mother in law a few years a go admitted to hospital 1st Dec died 6th Jan.
