I'm not sure I'll be all that useful as it's not quite my bag, but I don't like Stagecoach. It's big business. Very big business. The schools are franchises, and there's also an agency. If it's a professional panto (is Oxford Playhouse producing it?), I think it's out of order that he wouldn't be paid, or at the very least have expenses covered. OP is a charity, but the panto is likely to make money to subsidise its other work. There's nothing wrong in principle with running a panto as a fundraiser for a not-for-profit venue, but I'd be very surprised if the directors and designers and adult leads are are working for nothing, and the tech crew certainly wouldn't. It sounds like quite a tough schedule. Has he got any kind of contract? If Little Foodie's got the part through the Stagecoach Agency, then it goes without saying that they'll have charged OP a fee to cast it. The main house has 600-odd seats - if the children are working for nothing, I think it's beyond mean not to offer a pair of tickets to each of them over the run.