smartphone woes

[cyberknight]

my mobile phone, a samsumg galaxy Y regularly throws a wobbler and cannot make or recieve any communications without switching it off and on again.
Missed a vital text today
I tried to update the software but the samsung account web page through the mobile or the pc will not connect.

 

[simon the viking]

isn't there a factory reset option it wipes everything (installed apps and contacts unless on sim) but it can often get rid of any software bugs/glitches its picked up

 

[biggs682]

bring back the Nokia brick sized phones

 

[the_mikey]

Had the same problem with a Samsung galaxy ace, since upgraded to a Samsung galaxy S2 with no more text message dropouts.

 

[ScotiaLass]

I have the S4 and it's not missed a beat!
Sorry, no help.

 

[Maz]

Are you on a contract? Can you ring up to complain and get a replacement?

 

[Dangermouse]

I have the Note II and have never had any problems, Samsung phones are usually bullet proof and do exactly what they state, as above ^^ if its on contract complain and see if they offer you a new phone

Cant you simply go into settings and update the phone, I know Samsung have new versions of Android out for download (sadly pulled the 4.3 for my phone before I got it due to bugs) but for your phone there are still updates

 

[the_mikey]

Cant you simply go into settings and update the phone, I know Samsung have new versions of Android out for download (sadly pulled the 4.3 for my phone before I got it due to bugs) but for your phone there are still updates

Updates can be stalled if the phone has different software put on by the mobile service provider. My sister has a Samsung galaxy S2 from Orange and there's no way to update it, it's stuck on gingerbread, where my S2 is the standard international version and the software updates are rolled out direct from Samsung, so it's now running jellybean.

 

[Fnaar]

Just looked at the specs of galaxy y... it has 180MB memory*... not very much. Unless I read the specs wrong. Even though you can move some apps to SD, some of that still remains on the phone's memory... poss need to do an app 'cull' and keep only those you need.

By contrast, my sony xperia has 1GB, plus 10GB internal storage, plus SD card (I have 32GB one)

 

[cyberknight]

i think my daughter has the same phone, its a pain in the arse... its internal memory is to small and once it drops below a certain MBs it stops receiving texts, whatsapp etc even by moving everything to the SD card, i had to remove facebook and anything else which wasn't needed but whatsapp was the biggest problem but she needed that... go in to manage apps move what you can to SD card and clear cache on some of the others, you need to keep the MBs over 25 MB left in memory ...

edit.. not my best attempt at plain and understandable english,

I think you have hit the nail on the head here, i am going to put it on ebay as soon as i get another phone.

Are you on a contract? Can you ring up to complain and get a replacement?

Nope PAYG / giff gaff

 

[surfdude]

I think you have hit the nail on the head here, i am going to put it on ebay as soon as i get another phone.

Nope PAYG / giff gaff

don't hit the nail on the head , hit your phone its much more satisfying and fun to . but does cost money to replace it

 

[classic33]

bring back the Nokia brick sized phones

I have 3 Ericsson ones!!

 

[cyberknight]

don't hit the nail on the head , hit your phone its much more satisfying and fun to . but does cost money to replace it

Swmbo pointed out it may have to wait till after x mas as for some reason the kids want presents so I have just taken pretty much everything off the phone.
EDIT originally written on a tablet with stupid predictive text so it made less sense than i do normally, if thats hard to imagine

 

[buggi]

had loads of problems with my first Nokia 920, the apps wouldn't switch on, would lose my data and if i dared to let the battery run out the phone wouldn't take any charge and it would take me hours to get the damn thing back on. EE told me that was "normal" and to log on to Nokia's Zune website with my phone plugged into my laptop to "push" the charge through. really?? After 4 weeks i told them that as problems were reported prior to 14 day cool off I wasn't going to accept anything less than a new phone.
they sent a reconditioned phone
i refused delivery
they sent a new one
no problems since

 

[Dangermouse]

4G isn't all its cracked up to be, it keeps dropping back to 3G even in areas that are supposed to be 4G