Pale Rider
Legendary Member
Today's ride ended at my local bike shop due to a couple of mechanicals.
The plan was to brave the showers and do one of my relatively easy 10-mile circuits on my Cannondale MTB.
Then swing by the local bike shop for some gear indexing, which I correctly judged the mechanic in the shop would fit in to his busy schedule, despite me not being booked in.
While indexing he spotted a broken spoke.
No worries, he was prepared to replace that as well while I waited.
Next problem was another spoke broke while the wheel was being re-trued.
The mechanic was happy to replace that as well, but his diagnosis was a full rebuild was the better solution.
Not wishing to waste any more of his time, I said I would leave the bike for the rebuild to be done.
The bike is well over a year old, but the mechanic said he would put in a warranty claim for the cost of the rebuild.
Not only that, the owner of the shop offered me a loan bike to get me home and use until the Cannondale can be fixed some time next week.
That's what I call good service.
Mind, I'm slightly underwhelmed by the Cannondale.
One of the reasons I was prepared to pay £900 for it was to get reasonable quality components.
I don't jump the bike or even bump off kerbs.
But it seems to me spokes can break for no apparent reason, so it's not worth fretting too much about it.
The plan was to brave the showers and do one of my relatively easy 10-mile circuits on my Cannondale MTB.
Then swing by the local bike shop for some gear indexing, which I correctly judged the mechanic in the shop would fit in to his busy schedule, despite me not being booked in.
While indexing he spotted a broken spoke.
No worries, he was prepared to replace that as well while I waited.
Next problem was another spoke broke while the wheel was being re-trued.
The mechanic was happy to replace that as well, but his diagnosis was a full rebuild was the better solution.
Not wishing to waste any more of his time, I said I would leave the bike for the rebuild to be done.
The bike is well over a year old, but the mechanic said he would put in a warranty claim for the cost of the rebuild.
Not only that, the owner of the shop offered me a loan bike to get me home and use until the Cannondale can be fixed some time next week.
That's what I call good service.
Mind, I'm slightly underwhelmed by the Cannondale.
One of the reasons I was prepared to pay £900 for it was to get reasonable quality components.
I don't jump the bike or even bump off kerbs.
But it seems to me spokes can break for no apparent reason, so it's not worth fretting too much about it.