@Username Not Alerting

[Shaun]

@Phaeton - are you, by any chance, copying and pasting the mentions from previous posts?

Do they look like this when you paste them into the post?

[USER=26715]@Phaeton[/USER]
[USER=18206]@DCLane[/USER]
[USER=14044]@User14044[/USER]
[USER=172]@Blue[/USER]
[USER=33185]@Marmion[/USER]
[USER=1659]@numbnuts[/USER]

 

[hopless500]

@hopless500 you should get this one ...

I did

 

[Pro Tour Punditry]

eh, what? I was trying to doze...

 

[Random Monkey]

@Phaeton - are you, by any chance, copying and pasting the mentions from previous posts?

Do they look like this when you paste them into the post?

[USER=26715]@Phaeton[/USER]
[USER=18206]@DCLane[/USER]
[USER=14044]@User14044[/USER]
[USER=172]@Blue[/USER]
[USER=33185]@Marmion[/USER]
[USER=1659]@numbnuts[/USER]

I am copying them from a spreadsheet they display on the screen only as @Username but if I go back & edit I do see them as @username but this is how I have always done it.

 

[Shaun]

I am copying them from a spreadsheet they display on the screen only as @Username but if I go back & edit I do see them as @username but this is how I have always done it.

Okay, can you please do a test post in this thread using your usual method - and I'll check the database to see if the alerts are generated.

Thanks,
Shaun

 

[Random Monkey]

27= @cuberider 8
27= @Dayvo 8
27= @Fnaar 8
27= @Goonerobes 8
27= @ianrauk 8

 

[Shaun]

27= @cuberider 8
27= @Dayvo 8
27= @Fnaar 8
27= @Goonerobes 8
27= @ianrauk 8

That worked fine and generated the five user mention alerts.

I've modified the usergroup settings to allow a larger number of mentions per post for long-term members, hopefully that should resolve the problem, but if it continues please do let me know.

Cheers,
Shaun

 

[classic33]

That worked fine and generated the five user mention alerts.

I've modified the usergroup settings to allow a larger number of mentions per post for long-term members, hopefully that should resolve the problem, but if it continues please do let me know.

Cheers,
Shaun

It didn't work everytime when there were twenty posters tagged, but did when it dropped to ten posters. Per post.

 

[Random Monkey]

Thanks Shaun

 

[Random Monkey]

Shaun

Just sent another batch if you would like to check in the DB

 

[Shaun]

Just sent another batch if you would like to check in the DB

Yup, all there - so looks to be working as expected again.

 

[hopless500]

It was just showing up on email notifications before, but it's now showing in alerts again which is perfect