gavintc said:
Where is the relationship between your assertion that service standard have not improved and the need to have a first class ticket to sit in a first class carriage. Perhaps what Mr Paul wants is a ticket that says 'standard class and the uncomfortable 1st class seats'. Virgin are simply applying a fairly sensible ruling. If you want to sit in 1st class - buy a ticket.
Please tell me you're being ironic?
I'm assuming (I admit I am assuming) Mr Paul was attempting to sit on one of these urine-perfumed dickie-seats because all the seats in standard class were full. Overcrowding is one of the issues that 'service improvements', the quoted reason for the latest above-inflation rise in fares, promises to address.
Now I was being ironic, as even someone as unreasonable and sarcastic as myself would not expect 'service improvements' to be implemented the minute we start paying for them. What I am expressing is a certain scepticism that the improvements will happen at all.