I just received a warranty replacement wahoo kickr and it arrived damaged - the plastic base piece at the back of the turbo was smashed as was the plastic piece on the middle foot. Anyone know how or where I can get replacements? Waiting for Wahoo customer service is tedious - they took over a month to replace my previous unit and i just want to get back training.
Also, as it looks like the courier has dropped the package, should i be worried that other parts of the unit are damaged and just return the whole thing?
any advice greatly appreciated. thanks
Also, as it looks like the courier has dropped the package, should i be worried that other parts of the unit are damaged and just return the whole thing?
any advice greatly appreciated. thanks