What's the best/best value broadband/phone supplier?

[Alexvs]

BE continually get good ratings and as can be seen above are second only to Zen. I've been with Sky, Andrews & Arnold and now BT at my house with the last 2 being 100Mb fibre trials and BT being free until end of December. For Sky I was paying £15 as had TV and that was unlimited but not sure what they charge now but they were pretty good. I set up my parents with O2 and again they have had no issues in the time they've had them but it's obviously more expensive if you're not a customer.

I received a press release about the fibre to the home service I'm on (soon to be BT Infinity Option 3) yesterday and they've stated the price at being £35 a month when it officially launches and that is way over priced for home broadband. Think I'll be dropping down to the 40Mb as great as 100Mb is, I just couldn't go down to regular ADSL after being on fibre as I'll be dropping down to about 1.5Mb due to being 6km from the exchange.

If it was me I'd probably choose PlusNet out of the options out there as they seem good value and their community forums are pretty helpful.

 

[swee'pea99]

Thing about the likes of BE and Plusnet is they're just ISPs - I really need an all in one package: line rental + calls + broadband. Also I took a look at BE out of curiosity, and all their deals have a 40Mb/month download limit - according to BT, we were on 127 last month. (Both my daughters virtually live on downloaded movies, iplayer and the rest of it.)

I'm leaning towards orange at the moment, if only because being a mobile customer lets me buy into an orange-customer only deal that looks like very good VFM...plus I'm guessing that being in London rather than out in the real world I'll be less likely to have problems with connections/speed and the like. I have to say I've always been quite happy with BT - the service and the backup are ok. But they are loking quite a lot more expensive - like virtually double the price. And that's with the best offer they can give a declared 'about to defect' customer. What they've been charging me up till now is near-criminal: around £600/yr, as against the £180 or so orange are quoting me.