e-mailed them , phoned them they told me to put a brand new bike in for a service with a local bike dealer, they said they would pay for this still waiting for somebody to phone me back, also been waiting for a part off my first bike back, still not arrived, by the way i'm not a rival firm, just a normal customer, if you dont believe me ring them and try option two customer service they dont answer or call back, is this a way to run a business???????Steve Austin said:Madsox, are you a rival company. Not sure joining the forum to accuse a company of bad practice is quite the idea here tbh.
Have you emailed their customer service?
madsox said:Has Anyone Had Any Dealings With Wheelies, Got A Bike With Discount Sent It Back , Rubbish Cutomer Care And Their Mechanics Are Rubbish Too, Who Lets Cables Rub On Front Forks???????, Bad Bad Dealers Giving Specialized A Bad Name ...
starseven said:I have now bought four bikes from wheelies due to the discount they offer. The bikes are delivered assembled with the just the pedals to attach and handlebars tighten.
Only one order was any concern when a bike for mrs starseven was too big due to suspension seatpost, they sent a replcemt post foc after a couple of calls no problem really.F
All the bikes required some fine tuning like bikes need in use but no more. Found them no worse or better than other online bike shops just willing to discount bikes which are very overpriced in the uk.
cheadle hulme said:Fair point regarding September sales. Margins must be pretty healthy with some of the discounts from RRp out there at the mo.
yenrod said:According to my sources steel has reduced massively ! - is that obvious...as the scrap merchants down the way from where I work told us !