The staff at Lime Street (London) are excellent. I've had some freebies from them as well inc pedals (cheap ones, but still). Haven't bought a bike from them though.
Had pretty good experiences overall in the 3 London stores that I've visited.
Bought my Boardman Carbon Team from there about a month ago without any issue...aside from them swiftly knocking £150 quid off the price about 2 weeks ago...
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