snailracer
Über Member
You might try a test ride on another bike of the same model - that should tell you if there is something amiss with your own bike, or if that model has BSO-grade brakes.
I have been to several shops (it's a chain i bought it from) several times and when even showing the mechanic the issue, it has not been solved!
I've had the bike just under 6 months. And it's been in the shop no less than 7 times!
An update. Evans have refunded me the full amount.
They will be sending the bike to Madison so they can inspect it. Genesis weren't interested even when Evans contacted them.
No idea, that is just what I was told. Perhaps that information is not correct.Good on Evans.
Just out of interest (mainly because I've been considering Genesis for my next N+1), what do Madison have to do with it?
(Madison owns several brands such as Ridgeback, Saracen , Genesis and Aztec)
An update. Evans have refunded me the full amount.
They will be sending the bike to Madison so they can inspect it. Genesis weren't interested even when Evans contacted them.
Well that's definitely me off ever getting or even recommending a Genesis bike. Was a big fan of the Day One and Croix De Fer until now.