A phone you can't answer

[Mad Doug Biker]

Yes I was given a hand me down Motorola phone (I couldn't give a toss what model it is) and I cannot answer the thing at all, there isn't any way I can see of doing it!

Oh and yes, I constantly need to type in my security code too which is bloody annoying.... (sigh)..... I see I have been lumbered with some else's crappy phone

 

[ufkacbln]

Sounds like your employer researched these phones thoroughly before purchase. Not.

Often not at all.

They will go with the "superb phone" the salesman because of the price rather than any knowledge of the phones

I know of a firm that used iPhone 5s, but when it was suggested that they could save money by allowing us to acces emails on our own phones, they are apparently too insecure

So an iPhone that is given to you by the company is secure, but the same phone with the same software and security features owned by the individual isn't

 

[gavroche]

On the plus side, it will stop you from answering if when you are driving and saves you a fine , penalty points and more important, killing somebody through careless driving.

 

[Markymark]

Has anybody actually looked into this to see if you're all missing a way to answer it without unlocking it?

 

[threebikesmcginty]

 

[PaulSB]

I grasp the possible benefits, but realistically to carry out my duties to an acceptable standard (to me) I do need to handle incoming calls promptly.

Having to call everyone back is a waste of my time and a bit frustrating, but no more than that, which is why I used 'frustration' in the OP.

Purely out of interest can you explain the possible benefits as you see them? It's quite beyond my imagination.

This is not a criticism of you but the resulting situation will be poor. Not answering calls on a regular basis will lead to problems and if it was me calling you I'd stop doing so arguing "he never answers anyway." We have suppliers who act like this on occasions. We usually end up moving away from them. It's poor customer service.

 

[nickyboy]

Quick google brings up this link

http://deviceguides.vodafone.ie/web...roid-6-0/basic-use/making-calls/answer-a-call

Does you phone not look like this when you receive a call?

 

[Pale Rider]

Quick google brings up this link

http://deviceguides.vodafone.ie/web...roid-6-0/basic-use/making-calls/answer-a-call

Does you phone not look like this when you receive a call?

Yes, but when you touch anything it asks for the password.

From those instructions, it should be possible to answer a call so I suspect it's the way the phones have been set up for my company.

They have always been very keen on the phones being locked when not in use.

 

[Tin Pot]

My employer has recently issued us wage slaves with new phones which you can't answer.

The device in question is a Vodafone Smart Ultra 7.

The problem is when it rings, you have to enter the keyboard lock password before you can answer the call.

It's impossible, even for the more dexterous younger members of our 'team', to input the eight character mixed password before the phone clicks over to voicemail.

Every other mobile I've had allows you to answer a call when the keypad is locked simply by touching the green button.

We've been told the fix, such as it is, is to set a 'trusted location' on the lock which means the phone will not be locked when it's in that location.

I've no idea if all Ultra7s are like this, or if it's just my company issue, but a phone you can't answer is a new high in gadget frustration.

http://www.pcadvisor.co.uk/review/budget-smartphones/vodafone-smart-ultra-7-review-3643704/

Hilarious - I would love to know where you work, or at least what industry.

 

[spen666]

I've found that leaving my mobile in a kitchen drawer at home for weeks on end has contributed to a general sense of well-being. Almost on a par with not buying newspapers.

I also find this. Mine stays in pocket of my bike saddlebag, so I can always tell boss I brought phone to work....It never comes out of bag outside of work, in fact it only comes out occasionally at work to charge it up and so people see I have it

 

[twentysix by twentyfive]

I also find this. Mine stays in pocket of my bike saddlebag, so I can always tell boss I brought phone to work....It never comes out of bag outside of work, in fact it only comes out occasionally at work to charge it up and so people see I have it

I sometimes switch mine on.

 

[jefmcg]

It is almost certainly how your it team has secured it. I have a smart ultra 6,and keep it looked, but I don't need to unlock it answer it. In fact, I don't think I can do that

 

[Deleted member 26715]

Yes, but when you touch anything it asks for the password.

1. Go to Settings > Security > Screen lock.
2. Enter the password you entered via Android Device Manager.
3. Choose your new screen lock method (Pattern, Slide, PIN etc.)

 

[Tim Hall]

So have you tried the 'Trusted Location" fix?

 

[threebikesmcginty]

Hilarious - I would love to know where you work, or at least what industry.

Sounds like a public sector bargain.