summerdays
Cycling in the sun
- Location
- Bristol
My Mum (all but 80 and completely non technical so doesn't even use a mobile phone!), has been the target of fraud. Luckily her bank were fairly sharp and noticed that a cheque supposedly written by her for £4000 didn't match her normal signature so rang to check. So she asked why hadn't they sent her a replacement cheque book as she was all but out of cheques. So we know a cheque book has gone missing.
Now it's come to light that she has also had a letter from another bank just wanting to query her new credit card, as some details don't match by one character (she suspects her DOB as there is a historical discrepancy where her DOB isn't correct on official documents so she has to use one that's a few days out, whereas her medical records show her correct DOB. That makes us think that a letter from the doctors surgery has gone missing, and she's the age where she would get plenty of those. The letter from the credit card company talks of transferring £9000 balance from another card. We think that one is being sorted.
Now my Mum doesn't like to worry me unless she has to but I'm not sure she is doing all the right things to get it sorted. She probably only told me as she had to ring to say not to cash a birthday cheque that she sent one of her grandchildren as it would probably bounce. I know her bank are sorting out a new card and account for her and not paying out on the old one.
What else does she need to do?
Now it's come to light that she has also had a letter from another bank just wanting to query her new credit card, as some details don't match by one character (she suspects her DOB as there is a historical discrepancy where her DOB isn't correct on official documents so she has to use one that's a few days out, whereas her medical records show her correct DOB. That makes us think that a letter from the doctors surgery has gone missing, and she's the age where she would get plenty of those. The letter from the credit card company talks of transferring £9000 balance from another card. We think that one is being sorted.
Now my Mum doesn't like to worry me unless she has to but I'm not sure she is doing all the right things to get it sorted. She probably only told me as she had to ring to say not to cash a birthday cheque that she sent one of her grandchildren as it would probably bounce. I know her bank are sorting out a new card and account for her and not paying out on the old one.
What else does she need to do?