Android phone.....finger print recognition question.

[Dave7]

New phone.
I set finger print recognition and it (did) work well.
Yesterday I fitted a screen protector. This is the solid, glass type protector as against the flimsy flexible type.
Anyway, fingerprint recognition stopped working. The outline is still there but when I try it tells me it's not recognised.
Facial recognition still works fine and I can key my password number in so no problem.
I'm just wondering if this is a recognised problem ?
Thanks.
EDIT
I've just found an article that tells me it is a recognised problem.
I will leave this out in case it helps others.

 

[ebikeerwidnes]

New phone.
I set finger print recognition and it (did) work well.
Yesterday I fitted a screen protector. This is the solid, glass type protector as against the flimsy flexible type.
Anyway, fingerprint recognition stopped working. The outline is still there but when I try it tells me it's not recognised.
Facial recognition still works fine and I can key my password number in so no problem.
I'm just wondering if this is a recognised problem ?
Thanks.

Try resetting the fingerprint??

well not the actual fingerprint - that might hurt

but reset the recognition - the screen might change how the rather rubbish system sees it just enough to stop it working

or so much that it just won;t work

 

[SpokeyDokey]

New phone.
I set finger print recognition and it (did) work well.
Yesterday I fitted a screen protector. This is the solid, glass type protector as against the flimsy flexible type.
Anyway, fingerprint recognition stopped working. The outline is still there but when I try it tells me it's not recognised.
Facial recognition still works fine and password number in so no problem.
I'm just wondering if this is a recognised problem ?
Thanks.
EDIT
I've just found an article that tells me it is a recognised problem.
I will leave this out in case it helps others.

iPhone has a little indent at the bottom of the screen & Androids work off of the side. button. AFAIK.

 

[ebikeerwidnes]

iPhone has a little indent at the bottom of the screen & Androids work off of the side. button. AFAIK.

I think I have seem that some can work from the screen - but mine doesn't so I'm not certain

 

[SpokeyDokey]

I think I have seem that some can work from the screen - but mine doesn't so I'm not certain

Screen seems daft - surely they would keep being accidently turned on & off?

 

[briantrumpet]

Must admit I was sceptical about the usefulness when I got my first phone that had fingerprint recognition, but once I started using it, I was a convert.

 

[Bonefish Blues]

Screen seems daft - surely they would keep being accidently turned on & off?

I have a similar phone to Dave. It's not a problem, but I do have to re-set my fingerprint more often than I expected.

 

[N0bodyOfTheGoat]

Log in with facial recognition, clear fingerprint and do it again?

 

[glasgowcyclist]

iPhone has a little indent at the bottom of the screen & Androids work off of the side. button. AFAIK.

Our android phones (Samsung) use fingerprint recognition at the bottom of the screen.

I won’t use any biometric access functions because the key (my face or fingerprint) is freely available to anyone.

 

[Dave7]

Log in with facial recognition, clear fingerprint and do it again?

Yes, just done that. It seems to have worked.

 

[Time Waster]

My Pixel 9 phone is the first one I used it on and whilst it was great at first the second or third month it started being temperamental and I just reset it and also added other fingers too. I find that this is needed every few months to keep it working. Same with facial recognition too.

My laptop fingerprint reader is more temperamental than my phone. It randomly works and fails so this resetting does not really work for it. I can use it ten times in the morning then first time in the afternoon it just fails. Then it'll work again later.

 

[furball]

I set it up on my work phone but after a weekend of gardening it didn't recognise my fingerprint so gave up.

 

[Psamathe]

I won’t use any biometric access functions because the key (my face or fingerprint) is freely available to anyone

I thought face ID used depth information as well as straight image ie a photo won't pass.

 

[Bonefish Blues]

I thought face ID used depth information as well as straight image ie a photo won't pass.

All facial recognition incorporates a 'liveness' test nowadays, I'm sure.

 

[glasgowcyclist]

I thought face ID used depth information as well as straight image ie a photo won't pass.

I’m not talking about a photo, I’m talking about my actual face! It’s right there for anyone to present my phone to.