My Alcatel A3 works fine on mobile data. If I connect to Wifi it appears to be connected but there is no internet - the browser won't load any pages, FB messenger sits saying "connecting" etc. I know the Wifi is working as I am using it no on my personal laptop to make this post and I have been using it all morning on my work laptop without any issues. I also tried another Wifi network at the weekend which gave the same issues.
It's something that has only started in the past week or so. If I power the phone down and back up again it will probably work but will stop again (no fixed time, could be a few minutes or a few hours). The funny thing is that if I leave it sitting there, just occasionally I'll get an email notification or something but it still won't work so it seems to connect itself very momentarily. I haven't made any changes or installed/removed anything on the phone in at least three months.
Online suggestions like disabling wifi and re-connecting or turning off mobile data but none of it's done anything. I have reset the Wifi router too. I see some suggestions to set it to a fixed IP address setup but I don't really want to do that if I could help it and I don't see why it's necessary anyway as it's worked for years with dynamic IP address.
Any suggestions?
It's something that has only started in the past week or so. If I power the phone down and back up again it will probably work but will stop again (no fixed time, could be a few minutes or a few hours). The funny thing is that if I leave it sitting there, just occasionally I'll get an email notification or something but it still won't work so it seems to connect itself very momentarily. I haven't made any changes or installed/removed anything on the phone in at least three months.
Online suggestions like disabling wifi and re-connecting or turning off mobile data but none of it's done anything. I have reset the Wifi router too. I see some suggestions to set it to a fixed IP address setup but I don't really want to do that if I could help it and I don't see why it's necessary anyway as it's worked for years with dynamic IP address.
Any suggestions?