any btinternet customers

[busdennis]

have bt changed there web site as i have been trying to access my "internet usage" without success?

 

[accountantpete]

It's very difficult - they don't seem to want you to know!

Sign into My BT

You should land on a page with two tabs "My Bills" and "My Services"

Click on My Services

Then click on the green Broadband image

Then you should see "View Broadband Usage " at the bottom under Manage Your Broadband Services

 

[busdennis]

thankyou, much harder to find it than it used to be, naughty bt

 

[The Brewer]

Thanks for that, I have an average use of 73gb a month ....good job its unlimited then

 

[Raging Squirrel]

BT....pffffff......they've put back my fibre optic broadband connection by 3 months since march........i'm not a happy customer!

 

[Matt2matt2002]

I have had lods of speed probs with bt
i live 100meters from the exchange but was getting a speed of 0.23
yes - 0.23
after testing it and complaining it has gone up to 2.35
a great improvement but not good really
i have new lap tops and computer and a good wi fi box

here is a number they gave me - direct to save jumping through options and buttons
0800 012 1335
give it a go...
Matthew