any btinternet customers

Discussion in 'CycleChat Cafe' started by busdennis, 20 Aug 2012.

  1. busdennis

    busdennis Über Member

    have bt changed there web site as i have been trying to access my "internet usage" without success?
  2. accountantpete

    accountantpete Legendary Member

    It's very difficult - they don't seem to want you to know!

    Sign into My BT

    You should land on a page with two tabs "My Bills" and "My Services"

    Click on My Services

    Then click on the green Broadband image

    Then you should see "View Broadband Usage " at the bottom under Manage Your Broadband Services
    The Brewer likes this.
  3. OP

    busdennis Über Member

    thankyou, much harder to find it than it used to be, naughty bt:ohmy:
  4. The Brewer

    The Brewer Shed Dweller

    Thanks for that, I have an average use of 73gb a month:ohmy: ....good job its unlimited then
  5. Raging Squirrel

    Raging Squirrel Well-Known Member

    North West
    BT....pffffff......they've put back my fibre optic broadband connection by 3 months since march........i'm not a happy customer!
  6. Matt2matt2002

    Matt2matt2002 Regular

    I have had lods of speed probs with bt
    i live 100meters from the exchange but was getting a speed of 0.23
    yes - 0.23
    after testing it and complaining it has gone up to 2.35
    a great improvement but not good really
    i have new lap tops and computer and a good wi fi box

    here is a number they gave me - direct to save jumping through options and buttons
    0800 012 1335
    give it a go...
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