any btinternet customers


It's very difficult - they don't seem to want you to know!

Sign into My BT

You should land on a page with two tabs "My Bills" and "My Services"

Click on My Services

Then click on the green Broadband image

Then you should see "View Broadband Usage " at the bottom under Manage Your Broadband Services


Well-Known Member
I have had lods of speed probs with bt
i live 100meters from the exchange but was getting a speed of 0.23
yes - 0.23
after testing it and complaining it has gone up to 2.35
a great improvement but not good really
i have new lap tops and computer and a good wi fi box

here is a number they gave me - direct to save jumping through options and buttons
0800 012 1335
give it a go...
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