Any GP receptionists on here?

[BigonaBianchi]

Do the receptionists at a Gp surgery have full access to patiants medical records or is that info restricted to the actual Gp only?

I know they can see the contact details etc but I want to know if they.can see the.full medical details?

 

[Crackle]

If there are I hope they can't make a post for a week unless it's an emergency.

 

[Nigel-YZ1]

They must be medically qualified too as they ask me what's wrong with me.
Also they can only reply today as they can't book anything in advance.

 

[Puddles]

Do the receptionists at a Gp surgery have full access to patiants medical records or is that info restricted to the actual Gp only?

I know they can see the contact details etc but I want to know if they.can see the.full medical details?

Yes but they have to have a good reason for looking at them as far as I can tell.

 

[Rapples]

Yes but they have to have a good reason for looking at them as far as I can tell.

What, like being nosey?

 

[Puddles]

What, like being nosey?

No it appears you do get into trouble for being nosey and then opening your mouth

http://www.ico.org.uk/news/latest_n...nlawfully-accessing-patients-details-12032013

A former receptionist at a GP surgery in Southampton has been prosecuted by the Information Commissioner’s Office (ICO) for unlawfully obtaining sensitive medical information relating to her ex-husband’s new wife.
Appearing at West Hampshire Magistrates today, Marcia Phillips was prosecuted under section 55 of the Data Protection Act and fined £750 and ordered to pay a £15 victim surcharge and £400 prosecution costs.

Ms Phillips was found to have accessed the information on 15 separate occasions over a 16-month period while working as a receptionist at the Bath Lodge Practice. The breach became apparent after Phillips left her job and sent a text message to her ex-husband’s partner referring to highly sensitive medical information taken from her medical record.

 

[Mr Haematocrit]

Do the receptionists at a Gp surgery have full access to patiants medical records or is that info restricted to the actual Gp only?

I know they can see the contact details etc but I want to know if they.can see the.full medical details?

My mother used to be a GP receptionist before she retired.
It is not restricted in any manner you are just expected to have patient confidentiality.

 

[Rapples]

So it's not illegal to look at it, just to tell anyone else about it?

 

[Fubar]

Non-clinical staff can have access to medical records but this should be auditable, traceable and bound by confidentiallity.

 

[Archeress]

I know that at my surgery the administrative staff have access to the records as it is they who will tell you the results of any tests.

Hugs
Archeress x

 

[asterix]

I wondered why they always look at me as if there was something wrong with me.

 

[Archie_tect]

...with a sympathetic 'isn't he brave' expression?

 

[Col5632]

They never seem to answer the phone when i phone

 

[BigonaBianchi]

Thankyou

 

[ASC1951]

I know that at my surgery the administrative staff have access to the records as it is they who will tell you the results of any tests.

In a stage whisper across reception "It's alright, Mrs Smith, it's not chlamydia, just thrush!"