B E Broadband

[marinyork]

I take it you are something to do with the industry? You seem to be more knowledgeable than I am on these things, I'd been reading broadband reviews for a while when I posted and it all seemed as clear as mud, my minds clearer now.

As I said earlier what are you really wanting from your broadband? Wanting higher speeds e.g. you have 4Mbs now and it'd be nice to have say 10Mbs. Download 2Gb per month? 20Gb? 150Gb? Or do you just browse? How far do you live from your exchange? What sort of LLU can you get? Can you get fibre? Is it mostly price you're bothered about? I'm not really seeing what you want different, which is why I'm saying all of this stuff. It's not to be awkward.

It looks like you are on Foleshill, Keresley or the Exhall exchange. Keresley is a bit limited for options whereas the foleshill exchange is very much better for LLU and is even getting fibre to the cabinet in about a year . If you're one of the unluckier urban dwellers a bit further away from your exchange, or it's very busy or something else like a lot of aluminium (like round here) if you have the certain usage habits you might be better getting a service that uses fttc when it arrives (assuming you're willing to pay that much). Some areas round there even get virgin media, but as is the case it's very patchwork which properties can get it in any area.

Me? I use virgin (on net). I would recommend Be. Zen were also very good. The main problem with virgin is the throttling and that it's best if you buy in a bundle with 2/3/4 services. If you want good customer service I'd recommend Plusnet, but they deliver a fairly poor end product imho at the cost of 'customer service' being good.

 

[Deleted member 1258]

As I said earlier what are you really wanting from your broadband? Wanting higher speeds e.g. you have 4Mbs now and it'd be nice to have say 10Mbs. Download 2Gb per month? 20Gb? 150Gb? Or do you just browse? How far do you live from your exchange? What sort of LLU can you get? Can you get fibre? Is it mostly price you're bothered about? I'm not really seeing what you want different, which is why I'm saying all of this stuff. It's not to be awkward.

It looks like you are on Foleshill, Keresley or the Exhall exchange. Keresley is a bit limited for options whereas the foleshill exchange is very much better for LLU and is even getting fibre to the cabinet in about a year . If you're one of the unluckier urban dwellers a bit further away from your exchange, or it's very busy or something else like a lot of aluminium (like round here) if you have the certain usage habits you might be better getting a service that uses fttc when it arrives (assuming you're willing to pay that much). Some areas round there even get virgin media, but as is the case it's very patchwork which properties can get it in any area.

Me? I use virgin (on net). I would recommend Be. Zen were also very good. The main problem with virgin is the throttling and that it's best if you buy in a bundle with 2/3/4 services. If you want good customer service I'd recommend Plusnet, but they deliver a fairly poor end product imho at the cost of 'customer service' being good.

Its all good stuff to think about, I mostly browse, download the odd album, occasionally upload pictures for printing, the PC gets used as a family PC so I'll have to talk to everybody before I decide, reliability and good customer service if it does go tits up is most of what I want, the PC gets a lot of use. I'm just researching the thing at the moment, I started this thread to see what other people have to say and its been very interesting, IDnet that fletch 456 mentioned hadn't come up on any of my searches so I'll have a look at that tomorrow and have a more though read of this thread as well.

 

[Edge705]

with regards to anything broadband thinkbroadband.com whenever making your choice to switch broadband suppliers check this site out its like the ebay feedback of the broadband world it started offf as an org site and has resisted being bought out by the big boys so it can offer impartial advice most of which comes from its users and is not scared of pointing out the baddies from the good

 

[Kestevan]

I'm with BE and have been for several years.

We run a home network of 4 Pc's, several consoles and multiple RF phones/pads etc with no problems. The service has been exemplary. On the rare occasion I've needed support its been effecient, friendly and knowledgeable (although with an accent).

My connection speed has been fine, and I can honestly say I've never experienced any throttling or data limits.

Worth every penny I've spent on it (compared to BT - spit). And I wouln't hesitate to recommend them 100%

 

[Deleted member 1258]

I'll be waiting until after Xmas before I decide where I'm going, I'm looking at B E or IDnet, I'll decide after Xmas. Thanks for all your input people.

 

[Edge705]

I'll be waiting until after Xmas before I decide where I'm going, I'm looking at B E or IDnet, I'll decide after Xmas. Thanks for all your input people.

One thing I can say from experience is the customer service at IDnet is A1 top class superb

 

[Danny]

I've used BE Broadband for over a year with no problems - in fact they are a lot more reliable than my old provider. Their support has also been very good on the few occasions I have needed to use them.