Maybe I'm mentioning something that people already know, but this could have caused serious issues for me, last weekend, on LNER Aberdeen to Peterborough.
I booked a ticket, on the phone via thetrainline, and made a bike reservation at the same time.
The chap did all the details, and gave me a reference number.
I then received an email telling me the details on the mail were all I needed, plus the bank card, to retrieve my tickets from the machine at the station.
Fortunately, I kept the piece of paper I'd written the verbal reference on, as a couple of cyclists on the ferry I'd been chatting with said that I needed both numbers. The email one, just for me, and the verbal one for my bike!!
If I hadn't had the conversation with these folk, I'd likely have had a problem. ie, no ticket to produce for the bike reservation, that would mean possibly no journey home as on LNER I was told a bike space must be reserved.
I put both reference numbers, and got both lots of tickets, no thanks to the ticketing system, but many thanks to my fellow tourers.
I booked a ticket, on the phone via thetrainline, and made a bike reservation at the same time.
The chap did all the details, and gave me a reference number.
I then received an email telling me the details on the mail were all I needed, plus the bank card, to retrieve my tickets from the machine at the station.
Fortunately, I kept the piece of paper I'd written the verbal reference on, as a couple of cyclists on the ferry I'd been chatting with said that I needed both numbers. The email one, just for me, and the verbal one for my bike!!
If I hadn't had the conversation with these folk, I'd likely have had a problem. ie, no ticket to produce for the bike reservation, that would mean possibly no journey home as on LNER I was told a bike space must be reserved.
I put both reference numbers, and got both lots of tickets, no thanks to the ticketing system, but many thanks to my fellow tourers.
