Blu-ray player problems

[wafflycat]

Got a blu-ray player recently, to go with the new TV.

It will play several different disks. But it won't recognise "District 9" This particular blu-ray disk *will* play no problem on WCMnr's blu-ray player that's built in to his PC.

The disk will *load* on to my blu-ray player, but it won't play.

So I went to the player manufacturer's web site to see if there was a firmware update.

There is - but dated prior to my purchase of player.

Downloaded the firmware update on to a USB stick

Followed blu-ray player on screen instructions for firmware update. It says there's no update file on the USB stick. This is wrong - there is - I checked.

It's confusing that said disk will play on a different blu-ray player just not mine. Also that I *can* play other blu-rays without problem.

Any ideas?

Ta in advance.

 

[2Loose]

Make and model?

 

[marinyork]

Is it a sony player?

 

[wafflycat]

The player is a Sharp BDHP21D

It played everything put in it apart from this "District 9" blu-ray disk.

The disk has played in another, different player (son's in his PC)

 

[Sh4rkyBloke]

Region coded disk?

 

[wafflycat]

Checked that - disk is ok for UK - it's multi-region (A, B C) and plays in UK - on son's player

 

[Greedo]

Maybe it doesn't like the film.

I bought a video for my room with money I'd saved up from my paper round when I was a lad. Every so often it would just not play certain films.

Everytime I watched them on the video in the living room it was fine and the film was crap!!!

 

[marinyork]

It's a known issue with that player. It's also a bit sluggish on loading too. flashing should sort it out, hmmm.

 

[marinyork]

ah I see someone else has that exact problem with that exact film.

Right what I think is wrong is that the player doesn't like the usb stick (this also happens) so you need something it can recognise, so I would recommend trying another one. Problems like this occur on other mediums it is sortable.

 

[Crankarm]

Maybe it doesn't like the film.

I bought a video for my room with money I'd saved up from my paper round when I was a lad. Every so often it would just not play certain films.

Everytime I watched them on the video in the living room it was fine and the film was crap!!!

Must have been one of the old Betamax VCRs with parental control option, ........ being exercised .

 

[wafflycat]

Right - am digging out a different USB stick to try with that...

 

[marinyork]

The manual claims to only not like things that aren't USB2.0 and formatting. I think they may have left a bit of detail out on other things it doesn't like such as recognised size which is not very helpful.

 

[wafflycat]

Sorted - possibly.

Got in contact with Sharp via email & got response & instructions

Wait for it...

When downloading the update - the zip file that you download from the Sharp site contains several files. Guess what... it only needs one of these. I've had to delete all the stuff downloaded from the Sharp zip file except for one file. It is that one file that is the update. If you leave any other files (that Sharp include in the download...) on the USB stick, the blu-ray player doesn't recognise that there is an update on the USB stick.

Go figure....

My machine appears to be updating firmware now.

 

[wafflycat]

Sorted.

Updated and it now plays the disk. But hey - the fact that Sharp put stuff in the download that cause the update not to be recognised by the blu-ray player... so you have to delte some of the stuff Sharp have just included in their update download for the machine to recognise the updated firmware.

I.T. got to love it - not!

And thanks guys, for all the suggestions.

 

[marinyork]

Glad you got it working. Although not that common unfortunately quite a lot of people have blu-ray playing problems on the odd disc.