PBancroft
Senior Member
- Location
- Winchester
The reason for the cost hike was that tickets are allocated in quotas, some for on line sale, some for station sale some for phone call sale. By booking individual tickets she got around the quota allocations.
They do that quite a lot, and its really quite frustrating at times. I've told this story before, but its relevant here too. I do sometimes think that the train companies are run by monkeys. A while back a few mates and me went to climb Ben Nevis - this included getting an overnight Scotrail ticket, so we asked if they had any sleeper compartments left.
"Oh yes, we do!"
"Excellent," we said. "Can we go for that then?"
"No."
"Uhh.... may I ask why?"
"You've got a return ticket. We've only got sleeper cabins for singles."
Dumbfounded, we tried to explain that we didn't need a cabin for the way back. The return journey was during the day. But no, they wouldn't have it. We could go for singles, but that would add more than £100 to the cost, not including the sleeper cabin. In fact, at one point the chap on the end of the phone smugly said "you really want to get this cabin don't you?"
I may or may not have sworn and called him a very ugly thing indeed.