Brilliant Bikes are....well BRILLIANT!

[Fab Foodie]

Yesterday morning ordered online a dynamo light and a Brompton chain From Brilliant Bikes. No special delivery chosen. Was dispatched in the afternoon and arrived at lunchtime todayvia Royal Mail. Happy with that and always like a handwritten note in the pack.

BUT, here’s the cool bit, they included latex gloves for fitting the chain! Nice touch :-)

 

[LCpl Boiled Egg]

I agree wholeheartedly, they are fantastic. They've been my go-to shop for Brompton bits for years. I once ordered something at about 3pm on a Friday and it turned up before noon the next day, with no special delivery chosen.

I too love the "Thank You" and the smiley face you get on the paperwork!

 

[Cycleops]

I guess with more people shopping on line and very little to differentiate the sellers it's little touches like those that will ensure repeat orders and customer loyalty.

 

[GetFatty]

Are they predominantly Brompton or proper bikes too?

 

[Fab Foodie]

Are they predominantly Brompton or proper bikes too?

They do Orbea and an interesting variety of non-mainstream brands:

https://brilliantbikes.co.uk/184-bikes

 

[rualexander]

Good youtube channel too https://www.youtube.com/user/brilliantbikes

 

[Specialeyes]

I'm a big fan of Brilliant Bikes - I once ordered 3 rear frame clips online late one evening and they phoned me up at 9.00am the next day to double-check I meant to order 3 (I did) - little things like that really stick in the mind as I felt it shows they care