Interesting, Doctor… …my sympathies.
Have you paid for all or part of replacement?
Sorry to recap on this at length -
Since the eight week quoted lead time was up, I have had very little news of when this bike will actually turn up other than some very vague verbal excuses from the dealer. I'm now at three months, and some quite worrying things have happened. I should say have not happened.
About three personal visits to the dealer, and numerous subsequent emails to them and, latterly Brompton themselves (including their MD) themselves have produced zero response. When I say zero response I mean exactly that - from my point of view, it's almost as if they are not telling me something.
What goes through my head?
Is one or other party about to go bust?
Has the dealer failed in some way to pay the manufacturer, or even placed the order and are covering their tracks?
Obviously I can't force people to respond to emails, but having paid for half of the order, I feel I should have some ownership of the situation.
This is such a nice product, I really don't want to lose out by asking for a refund and buying an alternative, or even if it transpires the dealer is at fault placing the same order with a competitor and having another long wait.
Sorry to ramble, I just wondered whether anyone had any sage advice they could offer me?