Useless set of idiots.They dig themselves deeper in to a hole.These numpties who gave away my mother in law's phone number,because THEY DID NOT RECOGNIZE a whole block of flats. Built on the street my mil lives on.Have now sent her a bill for reconnecting a new telephone number and have set up a new standing order.Mrs Postman is fuming,trouble is too many people are working on this problem,but people promise to ring back and promise action they go missing totally crap service,well the best is yet to come,Mrs Postman when she has her angry head on sparks will fly but controlled action.
BT i know what BT stands for.
- Thread starter postman
- Start date
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classic33
Leg End Member
Phone him at home, he's on Virgin by the way.
swee'pea99
Squire
The worst customer service I've ever experienced was transferring my broadband from BT to Plusnet - a wholly-owned BT subsidiary. I was without internet for three months. Endless emails, phone calls, promises....absolute rubbish. I was left with a deep contempt and utter loathing for an organisation I'd always held in high regard.
Heltor Chasca
Out-riding the Black Dog
One rented cottage I was in for 6 months took 4 months to sort out an internet connection.
This house, they ran a black cable down my white wall and into a hole in the wall. Sealed off with a giant blob of sealant virtually slapped on. The rest of the cable was stapled into the wall. Not a straight line in sight. Utterly terrible workmanship. Zero pride in his work. Had I been there I would have taken pictures and torn a strip off him. No excuse.
This house, they ran a black cable down my white wall and into a hole in the wall. Sealed off with a giant blob of sealant virtually slapped on. The rest of the cable was stapled into the wall. Not a straight line in sight. Utterly terrible workmanship. Zero pride in his work. Had I been there I would have taken pictures and torn a strip off him. No excuse.
It gets dafter,mil has received her quarterly bill.which includes one full week,where she had no phone at all.they had disconnected her number,but had not set up a new number.So today Mrs Postman has been on to them,mil is going to the bank,to stop all payments going out of her account new or old numbers,till this is sorted,a clown this morning said pay the £70 them we will send it back,guess what Mrs P told him.it goes on.
Drago
Legendary Member
- Location
- Suburban Poshshire
Start invoicing them £25 for every letter, email and phone call. You're quite entitled to do so, as they would to you if the roles were reversed.
