Tharg2007 said:thanks classic33
ed_o_brain said:grrr fecking arriva buses.
I'm off the bike thanks to a driver who made a U-turn without looking. I step onto an arriva bus with one arm in a sling and the other adorned with luggage.
The gap was not two feet so hes lying as well as not knowing how to drive or road safety.The Operations Manager at our Manchester depot has confirmed that the CCTV footage from on board the vehicle has been viewed. The footage shows that the bus does overtake you leaving a gap of approximately two feet; this was as a result of the positioning of your cycle which was apparently not fully in the cycle lane, and the presence of an oncoming car which was overtaking stationary vehicles.
He said something threatening im sure of it. Now if they have cctv as they say then I will take it further with the police as it will show that they lied.The bus then stops at the next bus stop and it can be seen that you overtake the bus, there does not appear to be any communication between yourself and the driver at this point.
Tharg2007 said:Well I emaled arriva yesterday to push them for a reply.
Got this back and I am livid at parts of it. The bloke in customer services is just quoting the response from the operations manager.
Classic stupidity here:
The gap was not two feet so hes lying as well as not knowing how to drive or road safety.
The Operations Manager at our Manchester depot has confirmed that the CCTV footage from on board the vehicle has been viewed. The footage shows that the bus does overtake you leaving a gap of approximately two feet; this was as a result of the positioning of your cycle which was apparently not fully in the cycle lane, and the presence of an oncoming car which was overtaking stationary vehicles.
Origamist said:If they keep fobbing you off write to the guy at the top of the pile. Send it recorded delivery.
Sir Richard Broadbent KCB
Chairman
Arriva plc
Admiral Way
Doxford International Business Park
Sunderland
SR3 3XP
Mention that if you do not get a satisfactory reply, you will be contacting the Bus Appeals Body: http://www.busappealsbody.co.uk/index.html
Twenty Inch said:Two feet is less than arm's length. It's ridiculous that they think that is acceptable.