Car finance mis-selling compensation?

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gbb

Squire
Location
Peterborough
Anyone claimed themselves?
Im loathed to join the seemingly rabid obsession because were all already paying for the payouts im sure...but so in effect, you might as well claim then by that logic.?
All.my cars in the last 10 years were bought with (usually) three-year finances packages .
Any experiences anyone ?
 

annedonnelly

Girl from the North Country
Location
Canonbie
No, I've never bought on finance, but I'm sure there was something on the radio news this morning about an official compensation scheme being brought in and a clampdown on the dodgy claim companies. Might be worth finding out about that before you start any claim.
 

Big T

Legendary Member
Location
Nottingham
I’ve tried but the lender (Black Horse Finance) say they have no record of my loan agreement. I bought a car on finance around 2010, and I’m pretty sure we were not given the most competitive interest rate, we even remarked on it at the time. After all this time, I no longer have the car and no longer have any paperwork relating to the car loan.

All of the cars I’ve bought since then have been cash purchases, so no loan involved.
 
I last bought a car on finance in 2008, Ive moved a couple of times since but my email and bank are the same so if they contact me it'll be a bonus but I'm not relying on it.
 
OP
OP
gbb

gbb

Squire
Location
Peterborough
I don’t understand the issue.
If you were happy pay the monthly premiums, why worry about hidden fees? How did you think the dealer was getting paid?

In essence I agree but...it seems it was a rigged system that as a buyer, you were not aware of, hence the compensation scheme. A bit like the VW emissions scandal

If it was all above board, the scheme simply wouldn't be happening, let's face it, without the financial.penalties, companies would just carry on doing what they liked.
The irony is not.lost on me that as customers...we.will end up.picking up the bill for their.mis selling.
It's no more than a passing interest at the moment as its in the news so much.
 

Emanresu

I asked AI to show the 'real' me.
I’ve tried but the lender (Black Horse Finance) say they have no record of my loan agreement. I bought a car on finance around 2010, and I’m pretty sure we were not given the most competitive interest rate, we even remarked on it at the time. After all this time, I no longer have the car and no longer have any paperwork relating to the car loan.

All of the cars I’ve bought since then have been cash purchases, so no loan involved.

Companies only need to keep personal information like loan agreements for 6 years. So there will be quite a few people in the same boat - which the FCA likely knew but didn't comment.
 
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katiewlx

Senior Member
Tesco mis-sold me a cream cake instead of a nice healthy carrot, can I claim compensation?

if theyd packaged it as a nice healthy carrot,told you it was a nice healthy carrot, but had actually missold you a cream cake instead, then yes absolutely you could.

thats very much the essence of being missold something by a set of misleading, false or fradulent claims that induce you into buying or agreeing a contract.

in terms of car HP, youll have been told very clearly by the sales person, or I can remember dealing with a specific "finance advisor" (thats crucial because it means the advice they give you has to be accurate and is covered by the FCA) at the dealer, who would have used terms like this is the cheapest/best deal that we can do, and no two customers ever got the same deal even for the same car.

but now they are giving you financial advice at that stage, and if that actually wasnt the cheapest/best deal in the market because theyve added some little 1-2% extra as their bonus then they are misselling the finance to you.

that to me is why this is different to the PIP thing, because you would have been told about PIP when you took out credit, though obviously some people needed to be told more forcibly.

whereas this they were selling a finance product and there were often just making up the figures to suit whatever bonus the garage,dealership, finance co wanted.

and someone said about you were happy to pay it so whats the issue, no the last HP car I got, and partially the reason Ive not done it for 13 years since, I wasnt "happy" with the deal I got, I absolutely felt I was being taken to the cleaners on it actually, but I accepted it because I thought I was being given fair unbiased financial advice that this was best deal I could get. turns out my instinct was probably right and it wasnt.
 

Dorset Boy

Senior Member
Did you really think you would be getting unbiased 'advice' from the car dealer's salesman? If so you are incredibly niaive - they never have claimed to cover the whole finance market.
The deal would only be the 'best' deal they are willing to offer you from their finance partner - surely that is obvious.

If the APR was too high, then you could look elsewhere to finance the deal, though that might have been a lot more complicated and a lot more work.
 
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