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wiggydiggy

Legendary Member
I had this at Sainsbury’s the other day.
My nectar card app needed my password. I didn’t know it. So had to reset it via the app, an email and a 6 digit code. All while everyone behind waited in the queue.
I was a £12 saving so I made them wait.

Good work :okay:

The more savings that are locked behind an app that frequently doesn't work, meaning you have to inconvenience the shops ability to sell things the better. Just make the 'barcode' part of the app permanent available wether you are signed in or not, or give us a physical card. I've taken a photo of mine now to scan of the app crashes.

And this happend to me when my Lidl app opened ok but didn't register at the till the other day so I missed out on a number of savings, the cashier didn't tell me it hadn't scanned even though it did beep an acknowledgement. I made her refund all the shopping, scan it again and scan the app again. All while a queue of 5 or 6 people awkwardly stood around waiting for an apology from me that was never going to come.
 

craigwend

Grimpeur des terrains plats
IMG_6024.jpeg
 

Mike_P

Guru
Location
Harrogate
I had this at Sainsbury’s the other day.
My nectar card app needed my password. I didn’t know it. So had to reset it via the app, an email and a 6 digit code. All while everyone behind waited in the queue.
I was a £12 saving so I made them wait.
According to my Nectar app the app prices are only applicable doing a SmartShop i.e. using a self scanner.
 

craigwend

Grimpeur des terrains plats
IMG_6032.jpeg
 

Mike_P

Guru
Location
Harrogate
I think that’s the personal discounts which only apply to you.
Not the general store price discounts.

Ah got you. Request a real card, although using a self scanner saves you even more. Only store I use one in. Added bonus is you can check prices as you shop and if you return something to the shelf its easy to cancel the item. Last time I did that was in the last clothing discount where it transpired some T shirts were cheaper out of the sale than in it as the 2 for whatever offer was not being applied.
 
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