Sara_H
Guru
As described in other threads I was deliberately knocked off bike by an insured hit and run driver in July.
He initially refused any liability (in fact I believe he just didn't communicate with insurance company at all). Much to everyone's surprise he pleaded guilty to AOABH and dangerous driving and was sentenced to two years in prison.
At this point his insurance company accepted liability and agreed to pay an interim payment for repairs and other damages, and my solicitor started to make arrangements for starting to negotiate my personal injury claim.
I signed the documents to agree to the interim payment in November, but have still not received the payment. I have had to pay almost £300 to repair bike myself. I've asked my solicitor to chase this up numerous times. Last time I asked she said she'd request the payment again and that the insurance company had 14 days to reply. I emailed her again 10 days ago and she has not responded.
With regard to my personal injury claim, I went to see a "medical expert" in November arranged by my solicitor. His report when it arrived in December was appalling. He got it completely wrong, referred to the assault on myself as "an accident" 37 times and completely glossed over the psychological impact of what had happened to me.
In fairness to the solicitor, I spent too long mulling over the medical report (although I did tell her straight away that I was not happy with it and didn't consent o it being used) and I only sent in my full comments about it 10 days ago.
In short, I'm really not very happy with the solicitor. They're dealing with my case as though it was an accidental collision and I can't really understand why it has taken so long for the agreed interim payment to arrive. The solicitor I made contact with via my CTC cover, and they seem to have very good reviews.
What should I do next folks?
He initially refused any liability (in fact I believe he just didn't communicate with insurance company at all). Much to everyone's surprise he pleaded guilty to AOABH and dangerous driving and was sentenced to two years in prison.
At this point his insurance company accepted liability and agreed to pay an interim payment for repairs and other damages, and my solicitor started to make arrangements for starting to negotiate my personal injury claim.
I signed the documents to agree to the interim payment in November, but have still not received the payment. I have had to pay almost £300 to repair bike myself. I've asked my solicitor to chase this up numerous times. Last time I asked she said she'd request the payment again and that the insurance company had 14 days to reply. I emailed her again 10 days ago and she has not responded.
With regard to my personal injury claim, I went to see a "medical expert" in November arranged by my solicitor. His report when it arrived in December was appalling. He got it completely wrong, referred to the assault on myself as "an accident" 37 times and completely glossed over the psychological impact of what had happened to me.
In fairness to the solicitor, I spent too long mulling over the medical report (although I did tell her straight away that I was not happy with it and didn't consent o it being used) and I only sent in my full comments about it 10 days ago.
In short, I'm really not very happy with the solicitor. They're dealing with my case as though it was an accidental collision and I can't really understand why it has taken so long for the agreed interim payment to arrive. The solicitor I made contact with via my CTC cover, and they seem to have very good reviews.
What should I do next folks?