Hi All,
I've just invested in a CycleOps Magnus and wondered if there are any Magnus owners here that can tell me if the following is normal for it?
When resistance is being applied to the Magnus by an app, say 10%, I tend to slow down after a minute or so since I'm no pro nor very young. When the speed drops below around 6mph, a speed I can happily grind away up a 10% slope all day at, the resistance suddenly disappears. Not a gradual reduction but like a switch being flipped. I'll then speed up, since there's no resistance, and once the speed gets above around 6 or 7mph the 10% resistance will suddenly kick back in. There's no loss in signal as this only happens when the speed drops below a certain point and since it happens on the two app I've tried so far, Rouvy and VeloReality, it does point to it being hardware related.
When I've raised this with the CycleOps support the response they've given is "The Magnus is only able to give a range of resistance based on the speed. When you are going at this slower speed, we are just not able to get this resistance out of the trainer to maintain it working correctly.". That's fine and I can sort of see the logic in it and if the resistance was reduced as you slowed down, say from 10% to 7%, that would make sense but it just doesn't seem right that it would suddenly cut the resistance when the speed drops below a certain point, e.g. 10% to 0%, and then reapply the resistance when the speed goes above a certain point, 0% to 10%.
Thanks in advance
I've just invested in a CycleOps Magnus and wondered if there are any Magnus owners here that can tell me if the following is normal for it?
When resistance is being applied to the Magnus by an app, say 10%, I tend to slow down after a minute or so since I'm no pro nor very young. When the speed drops below around 6mph, a speed I can happily grind away up a 10% slope all day at, the resistance suddenly disappears. Not a gradual reduction but like a switch being flipped. I'll then speed up, since there's no resistance, and once the speed gets above around 6 or 7mph the 10% resistance will suddenly kick back in. There's no loss in signal as this only happens when the speed drops below a certain point and since it happens on the two app I've tried so far, Rouvy and VeloReality, it does point to it being hardware related.
When I've raised this with the CycleOps support the response they've given is "The Magnus is only able to give a range of resistance based on the speed. When you are going at this slower speed, we are just not able to get this resistance out of the trainer to maintain it working correctly.". That's fine and I can sort of see the logic in it and if the resistance was reduced as you slowed down, say from 10% to 7%, that would make sense but it just doesn't seem right that it would suddenly cut the resistance when the speed drops below a certain point, e.g. 10% to 0%, and then reapply the resistance when the speed goes above a certain point, 0% to 10%.
Thanks in advance