Please don't take this the wrong way.....
B****........

I was online at 7.30am trying to get a ticket. Unfortunately, so was the world and his wife.....
Here are the details as to the lengths she went to to get them:
On the day they went on sale she organised her travel arrangements to be at Newbury Services for 7:30, at the allocated time she went online and, as you discovered, so did everyone else. She kept refreshing the page until she got a message that said that the sales would now be telephone only, so she got back into her car, carried on her journey and had two phones contuinually on redial in the car, without getting through, until she got to her destination. When she got in to start work she commandeered as many phones as she could, she had 5 phones on the go, on redial all day until she got through.
She finally got through at about 17:30, by then the only days tickets available were the ones she got.
There's dedication for you eh?
The real p*ss off about the situation was that at first they (Tate) said it would be web sales only, then when that crashed they said telephone sales only, and then the b*stards went and flogged them to people who turned up at the Tate on the day.