I went in to the lbs on the weekend, I have the cash aside, and have a good idea of what I'm after (one of two, though I do flip between them on a day to day basis), with a bit of effort/patience on behalf of the shop I'd have put a deposit down - that was my intention. Anyway, I went and asked about specific upgrades (wheels/ Gampag for Shimano) and how much it would cost. The reply was a bit vague - yes they can change things as required - but they wouldn't tell me how much it would cost even though I specified what it was I wanted. I tried to push the matter but it seemed one assistant would ask another, who'd ask another and I started to get the impression they were a bit bored with me so I left. I've just found the same bike on the net (not a major internet specialist) £300cheaper. It means I could buy the same bike, upgrade to Ksyrium Elites and still be £80 better off. Do I go and ask the lbs to match the online price, or never show my face there again??