Dear Parcelforce :-(

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OP
OP
downfader

downfader

extimus uero philosophus
Location
'ampsheeeer
I got a reply today:


Dear D

I am very sorry to hear of the incident you recently experienced regarding a Parcelforce driver. I can understand how angry you feel because of this.

I have informed the Depot Manager of your complaint and it will be addressed with the driver concerned.

I am sorry but as you did not supply a contact telephone number in your email I was unable to request a call back for you.

If you would like to supply a contact telephone number I can forward this to the depot and ask a manager to contact you direct. Alternatively, if you would like to contact the depot direct you can reach them on xxxx xxx xxx please select option no.5.

I am confident that the action taken will address the cause of this issue and will prevent any further occurrences.

Please accept my apologies and thank you for taking the time to bring this matter to our attention.

Kind regards

Now the question is.. why would they need my phone number? (Actually its not mine, I just lodge here, so I'm loathe to hand it out after all the sales calls we get..);) Atleast they did better than DHL many years back - who depsite time and date, and supplying location and drivers appearance details - had me running around re-supplying info.

I hope the driver is spoken to, I would hate to see a situation where he oneday is late home and has to explain to his significant other "sorry love, I broke another human being in half today."
 

thomas

the tank engine
Location
Woking/Norwich
downfader said:
Now the question is.. why would they need my phone number? (Actually its not mine, I just lodge here, so I'm loathe to hand it out after all the sales calls we get..);) Atleast they did better than DHL many years back - who depsite time and date, and supplying location and drivers appearance details - had me running around re-supplying info.

I hope the driver is spoken to, I would hate to see a situation where he oneday is late home and has to explain to his significant other "sorry love, I broke another human being in half today."


it is probably easier for the depot manager to phone you and explain what action they've taken than write. The email I got from the depot manager at Biffa was riddled with spelling mistakes, but action had been taken and he'd obviously put some effort into replying.

I'd be tempted to let them have your number just so they can have a word with you. They would probably just feel more comfortable having a chat, as phone calls are so much quicker than emails. If for instance, you have a problem with something it's quick to say on the phone...where as with emails you'll be going backwards and forwards for weeks!
 
BentMikey said:
Same here, plus a pushing out to the right motion.

Did that yesterday at Bank and me and cab driver ended up having a discussion while we were moving.

New horn tommorow on par with Air Zound...while shake 'em up a bit.They don't like it up 'em.;)
 

weevil

Active Member
Location
Cambridgehsire
thomas said:
I'd be tempted to let them have your number just so they can have a word with you. They would probably just feel more comfortable having a chat, as phone calls are so much quicker than emails.

Or, if you really don't want to give them your number, arrancge to call them at a mutually convenient time.


downfader said:
I took my hiviz tabbard into work and used a chunky marker pen to put "1.5m -->" right where drivers could see it. My theory is that they get close enough to see the 2 inch high letters and think "oh maybe thats what I need to do" and it reassures the less experienced at overtaking us.

I've seen a few of these on horse riders around our way. I don't know much notice drivers would take of this message on the back of a cyclist, but it might be worth a try.

Please-pass-wide-&-slow-fl-.jpg
 
OP
OP
downfader

downfader

extimus uero philosophus
Location
'ampsheeeer
weevil said:
I've seen a few of these on horse riders around our way. I don't know much notice drivers would take of this message on the back of a cyclist, but it might be worth a try.

Please-pass-wide-&-slow-fl-.jpg
I have seen a couple of "3feet2pass" tabbards online somewhere. Might be American.
 

thomas

the tank engine
Location
Woking/Norwich
weevil said:
I've seen a few of these on horse riders around our way. I don't know much notice drivers would take of this message on the back of a cyclist, but it might be worth a try.

Please-pass-wide-&-slow-fl-.jpg


I think I'd rather be passed fast and close, than wear that... ;)
 

shunter

Senior Member
Location
N Ireland
Would work a lot more if it just said 'POLICE' on the back.

Mind you, you would be probably done for impersonating a policeman which would be ironic as you never see any of them around anyway.
 

chthonic

Über Member
weevil said:
I've seen a few of these on horse riders around our way. I don't know much notice drivers would take of this message on the back of a cyclist, but it might be worth a try.

Please-pass-wide-&-slow-fl-.jpg

Ha! I'd be too tempted to add a colon between "PASS" and "WIDE"...
 

weevil

Active Member
Location
Cambridgehsire
shunter said:
Would work a lot more if it just said 'POLICE' on the back.

Mind you, you would be probably done for impersonating a policeman which would be ironic as you never see any of them around anyway.

Maybe, but there's nothing to prevent you having "POLITE" instead.
 
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