GrumpyGregry
Here for rides.
No, I think they should do what they've done, try to turn the potential service customer into a real retail customer knowing if they fail the potential service customer will turn on his heel and walk.So do you think they should price it a level that the customer can afford and make a loss?
I'd imagine that their policy is to replace anything at all worn in order to guarantee the repair, to avoid the
" Ever since you changed the brake blocks, and messed about with the back wheel, my gears keep skipping, you must have broken it"
It's a throwaway society we live in at the moment where labour costs exceed, material costs, especially mass produced goods.
I'm not saying it's right, but throw in consumer rights and the cost of bad publicity fromunreasonabledisgruntled customers, high rents and business rates, and this is what you get.
Which is one of the reasons why I service my own bikes.