Forum Contact Form

Discussion in 'Site Support' started by User, 11 May 2018.

  1. User

    User Guest

  2. Ianboydsnr

    Ianboydsnr Guest

    [QUOTE 5240349, member: 45"]Anyone? We're invited to use the contact form to contact management, so I did, and have had no response.[/QUOTE]

    I did that yesterday, but haven’t had any reply, I wasn’t sure if I was being ignored or that it didn’t work, or they were considering what I wrote.
     
    Last edited: 11 May 2018
  3. classic33

    classic33 Legendary Member

  4. welsh dragon

    welsh dragon a permanent vacancy now exists

    I don't know if it is still working or not, but if there are no mods online, then there won't be anyone to see it anyway.
     
  5. welsh dragon

    welsh dragon a permanent vacancy now exists

    [QUOTE 5240420, member: 45"]That depends on when the form was submitted.....[/QUOTE]


    That is true
     
  6. Katherine

    Katherine Guru Moderator

    Location:
    Manchester
    The quickest way to contact the mods is to use the report button on any post. We all see those.
    We only see messages to the Moderators account if one of us has specifically logged in to it.
    I think only Shaun will see the Contact Us messages.
     
  7. Pale Rider

    Pale Rider Guru

    Or pick your least favourite member and post abuse - that way the mods will contact you.
     
    PaulSB and classic33 like this.
  8. SpokeyDokey

    SpokeyDokey 61: old body, head still feels the same. Moderator

    Just to confirm that the contact form is working.

    When used, the message appears in the Moderator a/c inbox.

    The Moderator a/c is separate from our personal a/c's and messages are not always picked up in a timely fashion.

    We need to think about a fool proof way to handle these messages - we get very few via that route so it is not a natural process for us to log into the account to check for them.

    Leave it with us and we'll try and resolve the issue.
     
  9. SpokeyDokey

    SpokeyDokey 61: old body, head still feels the same. Moderator

    [QUOTE 5240349, member: 45"]Anyone? We're invited to use the contact form to contact management, so I did, and have had no response.[/QUOTE]

    Received and replied.
     
    User45 likes this.
  10. SpokeyDokey

    SpokeyDokey 61: old body, head still feels the same. Moderator

    There is no message from you that I can see in the Mods a/c Inbox.
     
  11. Ianboydsnr

    Ianboydsnr Guest

    Well I did send one, using the contact us in the bottom right corner.
     
  12. SpokeyDokey

    SpokeyDokey 61: old body, head still feels the same. Moderator

    Ok - I have rechecked and there is no message from you there.

    Perhaps you could resend when you get the opportunity.
     
  13. Ianboydsnr

    Ianboydsnr Guest

    New message just sent.
     
  14. SpokeyDokey

    SpokeyDokey 61: old body, head still feels the same. Moderator

    Ok - thanks for doing that.

    I have just checked the Mods a/c Inbox and it has not appeared.

    Our guess is that @User 's comment showing in the Inbox was a pm.

    Can you please try sending a pm to the Mods a/c instead. Thanks.
     
  15. Ianboydsnr

    Ianboydsnr Guest

    Message sent
     
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