Forum Contact Form

Discussion in 'Site Support' started by Mister Paul, 11 May 2018.

  1. Mister Paul

    Mister Paul Legendary Member

    Hi mods/Shaun

    Can someone please confirm whether the contact form is working?

    Thanks
     
  2. OP
    OP
    Mister Paul

    Mister Paul Legendary Member

    Anyone? We're invited to use the contact form to contact management, so I did, and have had no response.
     
  3. Ianboydsnr

    Ianboydsnr Guest

    I did that yesterday, but haven’t had any reply, I wasn’t sure if I was being ignored or that it didn’t work, or they were considering what I wrote.
     
    Last edited: 11 May 2018
  4. classic33

    classic33 Legendary Member

  5. OP
    OP
    Mister Paul

    Mister Paul Legendary Member

    That's created a significant disjoin.
     
  6. welsh dragon

    welsh dragon a permanent vacancy now exists

    I don't know if it is still working or not, but if there are no mods online, then there won't be anyone to see it anyway.
     
  7. OP
    OP
    Mister Paul

    Mister Paul Legendary Member

    That depends on when the form was submitted.....
     
  8. welsh dragon

    welsh dragon a permanent vacancy now exists


    That is true
     
  9. Regulator

    Regulator Scourge of stale, pale, male snowflakes.

    You can also message the Moderators, using Start a New Conversation - but such messages are not always answered.
     
  10. Katherine

    Katherine Staff Member Staff Member

    Location:
    Manchester
    The quickest way to contact the mods is to use the report button on any post. We all see those.
    We only see messages to the Moderators account if one of us has specifically logged in to it.
    I think only Shaun will see the Contact Us messages.
     
  11. Pale Rider

    Pale Rider Guru

    Or pick your least favourite member and post abuse - that way the mods will contact you.
     
    PaulSB and classic33 like this.
  12. SpokeyDokey

    SpokeyDokey 61: old body, head still feels the same. Staff Member

    Just to confirm that the contact form is working.

    When used, the message appears in the Moderator a/c inbox.

    The Moderator a/c is separate from our personal a/c's and messages are not always picked up in a timely fashion.

    We need to think about a fool proof way to handle these messages - we get very few via that route so it is not a natural process for us to log into the account to check for them.

    Leave it with us and we'll try and resolve the issue.
     
  13. SpokeyDokey

    SpokeyDokey 61: old body, head still feels the same. Staff Member

    Received and replied.
     
    Mister Paul likes this.
  14. SpokeyDokey

    SpokeyDokey 61: old body, head still feels the same. Staff Member

    There is no message from you that I can see in the Mods a/c Inbox.
     
  15. Ianboydsnr

    Ianboydsnr Guest

    Well I did send one, using the contact us in the bottom right corner.
     
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