Now, I understand that some people run to the internet and complain to all who will listen when things go wrong in their dealings with bike retailers/makers, whilst the hundreds of satisfied customers just get on with enjoying their lives. This can skew the perceived view of a manufacturer.
I have been looking at warranties tonight, online. I had decided to buy a Marin Larkspur CS4 after a visit to my LBS and a test ride. Looking at reviews about warranty claims it seems that Marin are not too good, with the proviso I mentioned in my opening sentence. So I thought I would look at Trek. The 7.3 FX Disc ticks all my boxes, but once again Trek also seem somewhat hit and miss and honouring their lifetime frame warranty and will wriggle out of it any way they can.
This will be the last chance (without the lottery!) I have to buy a new bike, and it will probably be the last new bike I ever buy so I am taking my time and hoping to get it right. I would be interested in others experiences of different manufacturers and their dealing with warranty claims. I believe Specialised have a good reputation but I can't find a bike with the spec I want.
I have been looking at warranties tonight, online. I had decided to buy a Marin Larkspur CS4 after a visit to my LBS and a test ride. Looking at reviews about warranty claims it seems that Marin are not too good, with the proviso I mentioned in my opening sentence. So I thought I would look at Trek. The 7.3 FX Disc ticks all my boxes, but once again Trek also seem somewhat hit and miss and honouring their lifetime frame warranty and will wriggle out of it any way they can.
This will be the last chance (without the lottery!) I have to buy a new bike, and it will probably be the last new bike I ever buy so I am taking my time and hoping to get it right. I would be interested in others experiences of different manufacturers and their dealing with warranty claims. I believe Specialised have a good reputation but I can't find a bike with the spec I want.