Please can someone help me with an annoying noise from my bike because Halfords engineers have done naff all to correct it when taken to them!
I bought a GT from them recently and it's a spot on bike for what I need. However, it's developed a really annoying grating noise from the back wheel. I hung on until the 6 week service was due with halfords and took it in and explained the problem. They rang me to say it was done and span me a load of bull (like a mechanic would try when you take you car in for service) about the cause of the problem. They said it was the gear selection I was riding the bike in and said they'd tightened the chain and gears up and everything should be fine. I'm sorry but you're telling me that I have to be careful about gear settings on a 360 quid bike??? However, no sooner had I rode 10 yards than the familiar sound started again.
I told them not to listen to it while hung on a stand because you can't hear anything (I can't when I turn it upside down and turn the pedals), you need weight on the bike and to be riding it before you can hear it - they obviously didn't bother. Any ideas anyone?
It's like an intermittent grating noise which I thought was like a chain catching on cogs noise but it happens when I'm freewheeling and the chain is still too. Unfortunately, I can't seem to pin down where it's coming from because it makes no noise when up side down, only when riding it. I don't think it's the disc brake either, would it be bearings?
I bought a GT from them recently and it's a spot on bike for what I need. However, it's developed a really annoying grating noise from the back wheel. I hung on until the 6 week service was due with halfords and took it in and explained the problem. They rang me to say it was done and span me a load of bull (like a mechanic would try when you take you car in for service) about the cause of the problem. They said it was the gear selection I was riding the bike in and said they'd tightened the chain and gears up and everything should be fine. I'm sorry but you're telling me that I have to be careful about gear settings on a 360 quid bike??? However, no sooner had I rode 10 yards than the familiar sound started again.
I told them not to listen to it while hung on a stand because you can't hear anything (I can't when I turn it upside down and turn the pedals), you need weight on the bike and to be riding it before you can hear it - they obviously didn't bother. Any ideas anyone?
It's like an intermittent grating noise which I thought was like a chain catching on cogs noise but it happens when I'm freewheeling and the chain is still too. Unfortunately, I can't seem to pin down where it's coming from because it makes no noise when up side down, only when riding it. I don't think it's the disc brake either, would it be bearings?