Has this happened to anyone else?

[Matthew_T]

I ordered three things yesterday for my bike. A new chain, rear cassette and cassette tool.
Both the chain and tool are from CRC but the cheapest cassette I could find was from a shop called Woollyhatshop.com.

CRC are first class free, and the WHS had a £1.99 2nd class postage. I was happy to pay this as it isnt much.

However, today nothing from CRC had arrived, and yet the cassette had arrived with first class postage on it. It is very odd as it still says on my account that I should be expecting it from the 19th to the 22nd.

Should I mention this to the shop, or just take it as good luck?

I should be expecting CRC stuff on Monday.

 

[GetAGrip]

I'm sorry, but I don't understand, in what context do you want to - mention it to them? If you mean should you give them a positive review for the prompt despatch of your order, then YES go for it.

 

[cyberknight]

Ordered a chain whip or is it screw on?

 

[smokeysmoo]

CRC seem to be struggling at the moment. I've never had any issues with them to date, but I was expecting a delivery yesterday or today that hasn't arrived yet. Fortunately it's not something I'm desperate for, but never the less!
I've used WHS several times and their service has always been top notch


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[potsy]

CRC seem to be struggling at the moment. I've never had any issues with them to date, but I was expecting a delivery yesterday or today that hasn't arrived yet. Fortunately it's not something I'm desperate for, but never the less!
I've used WHS several times and their service has always been top notch


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I've always had speedy service from CRC, that is until my latest order.
Still waiting for something that was ordered last Friday, at least it has been despatched now

 

[lukesdad]

Weekend and 2 bank hollidays in that mind plus the backlog from the easter period understandable really.

 

[smokeysmoo]

Weekend and 2 bank hollidays in that mind plus the backlog from the easter period understandable really.

Yep, that and the fact I'm not desperate is why I'm not shouting at them, (yet).


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[sidevalve]

Just out of interest I've used the woolyhatshop before and they are fast to deliver.

 

[Matthew_T]

I'm sorry, but I don't understand, in what context do you want to - mention it to them? If you mean should you give them a positive review for the prompt despatch of your order, then YES go for it.

I was thinking more along the lines of there being a mistake made somewhere, but if not then I would be happy to write them a good review. (I am however not a person to constantly write reviews though)

 

[Rohloff_Brompton_Rider]

I've always had speedy service from CRC, that is until my latest order.
Still waiting for something that was ordered last Friday, at least it has been despatched now

kitchen sink?

 

[Pat "5mph"]

Just out of interest I've used the woolyhatshop before and they are fast to deliver.

Same here: they were even faster than Amazon with my order.

 

[snorri]

I am however not a person to constantly write reviews though)

You could perhaps send them a video review??

 

[Rickshaw Phil]

I was thinking more along the lines of there being a mistake made somewhere, but if not then I would be happy to write them a good review. (I am however not a person to constantly write reviews though)

Why not? Give some praise where it is due and bring a little joy into the life of someone who works hard but probably doesn't know if it's appreciated.

 

[derrick]

Have used WHS a few times allways quick to deliver.

 

[Matthew_T]

Why not? Give some praise where it is due and bring a little joy into the life of someone who works hard but probably doesn't know if it's appreciated.

Actually, I should have been a little more clear. I have not written any reviews before mainly because I havent really bought much from online. However, as I have needed to purchase some things recently, I think I will start doing in depth reviews of products, just to make everyone happy.