Hats off to Halfords .

[Cuchilo]

Nipped in the Isleworth branch today for a browse and saw a topeak iglow rear mudguard on a rack for £14.99 http://www.topeak.com/products/iGlow/defender_iglow
I took it to the till and said I cant believe its £15 . He scanned it and it was £29.99 so I said I would leave it as I already have a crud guard but I did like the idea of the light in the mudguard . So he said if I wanted it for £15 he would discount it for me
I'm now the coolist kid on the block

 

[Dave 123]

2nd..........

 

[potsy]

£18 at Wiggle if anybody else wants to be 'cool' though the reviews are somewhat underwhelming

 

[jefmcg]

Ivy Bridge? Well, no wonder: it's the Halfords of choice for Brangelina.

(I"ve had good service there and the one on Twickenham High Street)

 

[Jon George]

saw a topeak iglow rear mudguard on a rack for £14.99. I took it to the till and said I cant believe its £15 . He scanned it and it was £29.99. So he said if I wanted it for £15 he would discount it for me.

I don't know if this is still applicable, but I seem to recall a shop was once obliged to sell an item at a lower price if it was marked as such. (This used to obsess a manager at an off-licence I once worked at years ago, and my local Co-op will still do this if you point it out at the till.) There is a chance that the law has changed so that a price-tag is considered 'an invitation to treat' and is not the price the store is obliged to sell it at.

Edit: I've just checked: yep, it's only 'an invitation'. If you have paid the lower price however, they can't chase you for the difference.

 

[bpsmith]

This invitation to treat is not new. The customer service of letting you have the item at your supermarket is purely goodwill.

You offer to buy when taking the item to the till. They accept said offer when taking you hard earned cash. Hence cannot chase for the difference.

 

[Jon George]

This invitation to treat is not new.

I'm genuinely finding this fascinating - there were numerous occasions in the past where shops sold me items at the reduced price with them saying they were obliged to! And you're right, it does to appear to have been an incorrect thing to believe for a long, long, time. You live and learn.

 

[BrynCP]

Most shop staff won't know the law, but it could be they were obliged by their employers rather than the law.

However, if a shop was deliberately or often making such pricing errors, this wouldn't go down well with Trading Standards.

 

[screenman]

Ivy Bridge? Well, no wonder: it's the Halfords of choice for Brangelina.

(I"ve had good service there and the one on Twickenham High Street)

Ivy Bridge, that is a name I forgot, I did steel erecting on the tall blocks. Now I pay somebody to clean my upstairs Windows.

 

[Cuchilo]

£18 at Wiggle if anybody else wants to be 'cool' though the reviews are somewhat underwhelming

Just read the reviews and I think they where putting it on wrong to be honest . The clip snaps as hard as a track pump and I think we all know how much that hurts !
Time will tell I guess but tonights 5-6 miles on pretty crappy roads didn't show any problems .
Nice and secure and bright so far

 

[Crankarm]

I don't know if this is still applicable, but I seem to recall a shop was once obliged to sell an item at a lower price if it was marked as such. (This used to obsess a manager at an off-licence I once worked at years ago, and my local Co-op will still do this if you point it out at the till.) There is a chance that the law has changed so that a price-tag is considered 'an invitation to treat' and is not the price the store is obliged to sell it at.

Edit: I've just checked: yep, it's only 'an invitation'. If you have paid the lower price however, they can't chase you for the difference.

There is arcane pricing and marks legislation which is separate from contract law - ITT and acceptance of offer, etc, which requires retailers to display prices clearly. A retailer can withdraw an item from sale. If items are on sale or special offer there are various rules and regulation around these. An item cannot be advertised at a sale price if it hasn't previously been on sale at the higher price e.g. £40 down from £80. In this instance it would have to be labelled as a special offer.