Trash SKY, go Virgin Media if in your area. I have had a couple of problems with my landline, one due to corrosion in their pavement box. I booked them online, they came on time and were very good. Same goes for my switching boxes when I moved and went HD. You can go on their website book engineers and run tests yourself. I've heard bad things about Sky, have been with Virgin for ages now and the service is generally very good although I do find the Tivo box a wee bit sluggish. Overall though, I am quite pleased with them.