The bike has been in the lbs since Sept 20th.After going through various checks it was found that the freewheel hub body needed replacing.It has taken lbs two weeks to find one from Specialized.
At the moment i do not know how much this part cost.But i was in on Monday asking where was the part after being told it was coming into the shop on Friday last.A search of downstairs found the item and it will go on this week.Now i held this component and i can only describe it as looking and feeling like a grenade well you know what i mean .Very robust it seemed to me.How its packed in is a mystery to me.So i sent off an email to customer services Spesh.Got a reply back today.Sorry it's wear and tear.So after 17 months i am paying for what seems to me a very important part of a bike,i hope the replacement lasts longer than 17 months.Or this bike could cost a few quid over the years.
Any Secteur Elite owners on here had the same problem.And was i too cheeky in asking for a freebie.
At the moment i do not know how much this part cost.But i was in on Monday asking where was the part after being told it was coming into the shop on Friday last.A search of downstairs found the item and it will go on this week.Now i held this component and i can only describe it as looking and feeling like a grenade well you know what i mean .Very robust it seemed to me.How its packed in is a mystery to me.So i sent off an email to customer services Spesh.Got a reply back today.Sorry it's wear and tear.So after 17 months i am paying for what seems to me a very important part of a bike,i hope the replacement lasts longer than 17 months.Or this bike could cost a few quid over the years.
Any Secteur Elite owners on here had the same problem.And was i too cheeky in asking for a freebie.